Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Trustco Bank?

27% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.6 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (17) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 11 reviews)); "People you work with are mostly nice" ((in 10 reviews)); "Some great customers and employees" ((in 8 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 70 reviews)); "No training is given to prepare you to help their upset customers and they are a lot." ((in 18 reviews)); "Awful upper management." ((in 15 reviews)); "Some are lucky to have a good manager (I was)" ((in 13 reviews)); "Poor management makes for frustration among employees." ((in 13 reviews))

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Trustco Bank

Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.6

Work/Life balance

2.4

Career opportunities

2.1

Culture & values

2.1

Compensation and benefits

2.0

Senior management

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

4.0

Apr 19, 2015

Teller

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A good step stool on building your career.

Cons

The distance was too far for me

3.0

Apr 2, 2015

A great place to learn and gain valuable experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They will fully train you in the ways of old fashioned banking. The customers, once warmed up to you will turn into the best part of your day. They are a true community bank.

Cons

You will go a few hours a day without any customers and when you do finally get someone through the door the other two tellers in the line are doing what they can as well to service them. This is not out of competition but sheer boredom. Be careful of who you are working with and the conversations you have. Everything you say can and will be used against you.

5.0

Apr 1, 2015

Excellent place to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been working for the bank for almost 8 years and I enjoy being there every day. They care about customers and employees as well. I dont really agree with all the bad reviews.

Cons

I dont have anything negative to say about this company.

Viewing 334 - 336 of 362 Reviews

Jobs at Trustco Bank

Part Time Teller - Florida

Longwood, FL

View job

Full Time Courier - Longwood, FL

Longwood, FL

View job

Assistant Branch Manager - Florida

Part Time Teller - Windermere, FL

Windermere, FL

View job