Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Trustco Bank?

27% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.6 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (17) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 11 reviews)); "People you work with are mostly nice" ((in 10 reviews)); "Some great customers and employees" ((in 8 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 70 reviews)); "No training is given to prepare you to help their upset customers and they are a lot." ((in 18 reviews)); "Awful upper management." ((in 15 reviews)); "Some are lucky to have a good manager (I was)" ((in 13 reviews)); "Poor management makes for frustration among employees." ((in 13 reviews))

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Trustco Bank

Trustco Bank reviews

Item: Trustco Bank
Rating: 2
Author: Anonymous employee

2.8

27% would recommend to a friend

(362 total reviews)

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.6

Work/Life balance

2.4

Career opportunities

2.1

Culture & values

2.1

Compensation and benefits

2.0

Senior management

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Aug 4, 2011

no growth,pays very low ,managers do every thing with out an assistance,trying to save on labor most managers work 6 day

Financial center manager

Recommend

CEO approval

Business Outlook

Pros

It is good for people who has no college edcuation.from regional to VP are not college edcuated.

Cons

no room for growth. low salary. Inaddition,employee don't stay long. every branch new faces every week. If employeework more than 40 hours don't get paid. some times manager or assistance manger get a warnning for allowing some one work over time.

2.0

Feb 17, 2011

Lacking in recognition of employees at branch level

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

onw of the better reasons to work for trustco is that it is relativly an asy job as a teller. doing the same things day in and day out makes it easy to learn and knowwhat you are doing. also having interaction with some of the reat customers makes it worth it.

Cons

trustco tends to pay their employees less then other banks would for doing the same amount of work. the hours are poor, being that we are scheduled to be at he branch when there are NO customers. poor use of resorces

Viewing 361 - 362 of 362 Reviews

Jobs at Trustco Bank

Part Time Teller - Florida

Longwood, FL

View job

Full Time Courier - Longwood, FL

Longwood, FL

View job

Assistant Branch Manager - Florida

Longwood, FL

View job

Part Time Teller - Windermere, FL