Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 8 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 4 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 72 reviews)); "Awful upper management." ((in 16 reviews)); "No upward mobility, poor training, work Saturdays" ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "Some are lucky to have a good manager (I was)" ((in 10 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

4.0

Feb 20, 2023

Workspace

Teller

Recommend

CEO approval

Business Outlook

Pros

Great workspace friendly and caring

Cons

Old ways you have to log in

3.0

Feb 18, 2023

A blast from the past

Appraisal coordinator

Recommend

CEO approval

Business Outlook

Pros

Decent pay but not enough work to keep busy.

Cons

Company not upfront with location you will work at, not efficient at all, its like the Stone Age, the hand write everything. Should be a remote position.

1.0

Feb 12, 2023

Sucks

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Staff you worked with. Never same people.

Cons

People always quitting. Treated like peasants. Always degrading you. Could not get day off to go to doctors. Have to give 30 notice. People call in sick to go instead of changing day when you work Saturday.

Viewing 115 - 117 of 361 Reviews

Jobs at Trustco Bank

Collector - Longwood, FL

Full-Time Customer Service Coordinator - Longwood, FL

Part Time Teller - Florida

Longwood, FL

View job

Branch Manager - Winter Garden, FL

Winter Garden, FL

View job

Full Time Teller - Slingerlands, NY