Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 13 reviews)); "People you work with are mostly nice" ((in 11 reviews)); "Some great customers and employees" ((in 8 reviews)); "Paid holidays." ((in 5 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 72 reviews)); "Awful upper management." ((in 17 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "The salaries are low and the yearly increases are very low as well." ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

4.0

Aug 27, 2021

great place

Universal banker

Recommend

CEO approval

Business Outlook

Pros

chance for alot of personal growth

Cons

sometimes put in weird situations

3.0

Aug 26, 2021

Worth a try

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Corporate leadership truly wants to connect with the employees running their branches and many internal employees claimed they were promoted from within.

Cons

This position was boring but the pay did not match the level of responsibility for this position. Although there were not enough daily tasks to fill your day and help the time pass any mistakes made on the teller line we’re directly traced back to you. The internal departments are out of touch with the idea of customer service and do not prioritize based on the customer need. This meant I took all of the slack for transactional wait time with no urgency from the teams able to process the transactions.

5.0

Aug 18, 2021

Great Company

Manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for growth, family oriented. You get to meet CEO in person, he wants to hear what you have to say. Great employees and employer

Cons

Pay could be improved and have some branches not work Saturday. No complains, I believe you make the company as a person.

Viewing 175 - 177 of 361 Reviews

Jobs at Trustco Bank

Risk Coordinator - Longwood, FL

Facilities Technician - Poughkeepsie, NY

Mortgage Apprentice - Albany, NY

Mortgage Originator - Florida

Vero Beach, FL

View job

Part Time Teller - Winter Garden, FL

Winter Garden, FL

View job

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