Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 7 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 74 reviews)); "No training" ((in 15 reviews)); "Awful upper management." ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

2.0

Sep 8, 2020

Good for Short-term

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Small and easy to move up

Cons

Outdated technology and pay is very sad for a bank- especially when you see how much the uppers make.

2.0

Aug 25, 2020

Could be better

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Training is hands-on, but you’re pretty much on your own once you get to your branch. Most coworkers have been patient when you ask questions.

Cons

Low pay, not much help after training. Some departments are very unresponsive.

2.0

Aug 25, 2020

Poor Interdepartmental Communication

Manager

Recommend

CEO approval

Business Outlook

Pros

Great way to get into the business. Lots of interesting coworkers who are very supportive of one another

Cons

Lowest paying financial institution in the area, disorganized upper management

Viewing 235 - 237 of 361 Reviews

Jobs at Trustco Bank

Mortgage Apprentice - Albany, NY

Risk Coordinator - Longwood, FL

Facilities Technician - Poughkeepsie, NY

Part Time Teller - Winter Garden, FL

Winter Garden, FL

View job

Wealth Management Trust Administrator - Albany, NY