Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)
avatar

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews
4.0
Jul 12, 2020

Home Town Bank

Recommend
CEO approval
Business Outlook

Pros

Greate introduction to banking and to the mortgage industry

Cons

Floating, this position does not have a fixed location to work in.

1.0
May 5, 2020

Branch manager

Recommend
CEO approval
Business Outlook

Pros

Branch staff and friends you make

Cons

Almost everything they do not care about you only what you can bring in and if your in a small or a lower branch they still expect you to bring in alot

2.0
Apr 18, 2020
Recommend
CEO approval
Business Outlook

Pros

I liked my coworkers and direct manager.

Cons

Trustco does not care about their employees. Pay is low, raises are few, and employee turnover is high. The job is high-stress. There are employee shortages due to burnout and poor management. Some are lucky to have a good manager (I was)--but nearly all of upper management will cut your throat for advancement or to save the bank a few dollars. Rumors and gossip are the backbone of the company. The physical/mental health of their employees are of no consequence to Trustco. Voicing concerns may cause retaliation from human resources. If you still decide to work for Trustco Bank, I recommend you read the handbook carefully --specifically PTO. After I put in &and completed my two weeks notice, I had 8 days of PTO saved. Due to the poor wording of the handbook, I was blindsided when I only received 2 hours pay. I also recommend you continue your job search and find something better as quickly as possible. Let them be an intermittent paycheck--you’re only valuing them as they value their employees.

Viewing 241 - 243 of 361 Reviews

Glassdoor has 368 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.