Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)
avatar

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews
3.0
Sep 22, 2019

Frustrating

Recommend
CEO approval
Business Outlook

Pros

Tuesday hours are till 3

Cons

Most managers are to young for position. It’s kind of hard to respect the company when experience is not important. Assistants have to just be able to sit at the desk not contribute to success of branch. Since they float they don’t get held accountable for business that is loss we’ll Branch Manager isn’t in branch.

1.0
Sep 12, 2019

absolutely NOT

Recommend
CEO approval
Business Outlook

Pros

my co workers, the customers

Cons

where do i even start??? this company is a MESS. i cannot emphasize ENOUGH on how unorganized, unfair, rude and ignorant a lot of people in upper management are. They treat you like you are nothing. They make you travel anywhere and everywhere and do not CARE if you can make it or not. I have seen people get fired for absolutely NO reason. I have witness people quit, walk out, submit their resignation ALL because of upper management. Trustco is a small bank, ran by 12 people TOPS in upper management. The FEMALES love to gossip and bring drama into the work place. They constantly treat you like you are nothing. They talk to you like you are nothing. The pay ??? TRASH. You do not get paid enough for HALF the stuff you have to do. I seen customers close all their accounts because of TRUSTCO. There have been so many complaints about upper management and nothing has been done. They have interferred with people's personal lives and thats NOT okay. My biggest advice to anyone looking to work here: DONT. you'll be wasting your time, and energy. Nobody in this company cares about anyone but themselves.

3.0
Sep 9, 2019

Bank Teller

Recommend
CEO approval
Business Outlook

Pros

Great start for someone who is new to banking and wants to build a career

Cons

Not the best compensation and benefits comparing to other banks

Viewing 250 - 252 of 361 Reviews

Glassdoor has 368 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.