Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 11 reviews)); "People you work with are mostly nice" ((in 11 reviews)); "Good benefits for a job" ((in 7 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 70 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "No training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

1.0

Feb 17, 2018

Uncaring

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good stepping stone for you to move to another financial institution. That's about it for that part. It wants 20 words so I added a few more .

Cons

Out dated equipment, understaffed , rude branch administration. No support ,they act as they care but let you fail and they are vindictive. All the employees are back stabbers and not friendly. When struggles arise they turn this nose . Head quarters is a big problem and they need to adjust something . I've watched too many good employees leave for other jobs . The turn over is insane .

2.0

Feb 8, 2018

Computer Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Team Members are fun to work with and we created a very friendly and respectful enviroment

Cons

Very Low Pay, and they dont really value the work of their Employees.

1.0

Feb 7, 2018

Unless you are desperate keep looking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A paycheck, and federal holidays observed

Cons

They do not care about employees or customers. Just what "looks" good to investors. SO much employee turnover.

Viewing 274 - 276 of 361 Reviews

Jobs at Trustco Bank

Full Time Courier - Longwood, FL

Longwood, FL

View job

Part Time Teller - Florida

Longwood, FL

View job

Full Time Teller - Delmar, NY

Part Time Teller - Red Hook, NY

Teller - Loudon Plaza, NY