Tuff Shed reviews

4.3

79% would recommend to a friend

(518 total reviews)
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Tom Saurey

92% approve of CEO

82% positive business outlook

Tuff Shed has an employee rating of 4.3 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Tuff Shed employee rating is 27% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

518 reviews
1.0
Oct 29, 2020

Fun

Recommend
CEO approval
Business Outlook

Pros

Over time time hours management

Cons

Long hours. Pay scale down time

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Tuff Shed Response
5y
Thank you for taking time to add your review. While longer hours can be expected with greater sales, it is our continued priority to provide balance in all aspects of working at Tuff Shed.
1.0
Oct 29, 2020

RUN. DO NOT WALK.

Recommend
CEO approval
Business Outlook

Pros

You make decent money with OT but prepare to spend all of your time there

Cons

Everything. Company is a total disaster. From the warehouse to the office operations to the contractors. No one knows what they’re doing. It’s all about numbers and scheduling jobs regardless of if they can actually be completed or not. Sheds always installed wrong, cut wrong, constant canceling on customers last minute. Ignoring customers phone calls because the company does not have the manpower but insists on scheduling anyway. Understaffed in every capacity. You will be yelled at all day by LIVID customers because management puts you in a position where you have no choice but to screw people (constantly, DAILY) and then refuse to take the phone calls when the customers want answers. All they care about is KPI and bonus’s. Do yourself a favor before taking a job here and do some research. I promise, you will see it’s horrible across the board. Stay far away

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Tuff Shed Response
5y
I want to first thank you for taking the time to share your experience. We learn best through candid conversations, so it is imperative to listen to all feedback. At Tuff Shed, our people are our most valuable asset, and ensuring they have the tools needed to meet the expectations of their role is a priority. While the current climate of uncertainty has heightened tensions everywhere, Tuff Shed sees this as a learning opportunity. Along with normal business-needs prioritization, we are focused on training support for our customer-facing teammates, as we completely understand that now, more than ever, these teammates are encountering unprecedented customer interactions. We are cultivating a culture of opportunity through experience, and we continue to look forward to supporting our teammates and customers, while building our business throughout the coming years.
3.0
Oct 28, 2020
Recommend
CEO approval
Business Outlook

Pros

#1 shed builder in the USA. Brand recognition & reputation!

Cons

You’re on your own as to training!

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Tuff Shed Response
5y
Thank you for sharing your experience, so far, with Tuff Shed. We agree, our strong brand and reputation are definite pros. Because we want to continually strengthen our brand, while fully engaging our teammates, we consistently look for areas to focus on and ways to improve support. In the past year, this focus has allowed us to create new learning and training opportunities throughout the organization, and we look forward to creating similar resources for all teammates, throughout the coming years.
Viewing 352 - 354 of 518 Reviews

Glassdoor has 537 Tuff Shed reviews submitted anonymously by Tuff Shed employees. Read employee reviews and ratings on Glassdoor to decide if Tuff Shed is right for you.