Turo Customer Service Representative CSR reviews

2.0

Be the first to recommend this company

(1 total review)
avatar

Andre Haddad

Not enough data to show CEO approval

Reviews by job title

1 review
2.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Good future in car sharing / booking economics. Basic car insurance coverage offered.

Cons

Hosts loan their cars (on Turo's website) for a profit, to Guests who pay for the time they use the vehicle. I was scolded by a manager for telling a Host he should recall his car (on the road trip) due to badly needed wheel alignment (imagine he let go of the steering wheel on a highway). Then, another host lied to that manager about me and it got me fired. That host had insisted I promised to pay her an insurance claim in cash (10k - never!). The agent is always wrong, the profit is always right - and you lose your job if you're in the way of that.

Glassdoor has 612 Turo reviews submitted anonymously by Turo employees. Read employee reviews and ratings on Glassdoor to decide if Turo is right for you.