Is Turo a good company to work for?

Turo has an overall rating of 2.6 out of 5, based on over 607 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 33% of employees would recommend working at Turo to a friend and 32% have a positive outlook for the business. The best reviews about Turo have been left by employees working as Manager , Software Engineer and Claims Associate .

Does Turo pay their employees well?

According to anonymously submitted Glassdoor reviews, Turo employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Turo. This rating has been stable over the past 12 months.

How satisfied are employees working at Turo?

33% of Turo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Turo 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Turo?

Software Engineer (40) , Claims Associate (32) , Senior Software Engineer (26) , Claims Adjuster (12) , Manager (12) , Claims (8) , Staff Software Engineer (8) , Host (7) , Operations (7) , Trust and Safety Specialist (7) , Claims Specialist (6) , Data Scientist (6) , Account Manager (5) , Business Development (5) , Claims Advocate (5)

What are the pros of working at Turo according to real employee reviews?

"Great culture and an exciting product to be a part of." ((in 94 reviews)); "Some of the people you work with are great." ((in 61 reviews)); "Great benefits and smooth on boarding process." ((in 50 reviews)); "Also great work life balance!" ((in 45 reviews)); "Leadership is transparent and welcoming" ((in 34 reviews))

What are the cons of working at Turo according to real employee reviews?

"To many egos , poor management and wanna be cool kids ." ((in 29 reviews)); "Promise of an IPO and decent benefits to justify low pay but backtracked and cut most benefits" ((in 22 reviews)); "Layoffs were chaotic without a lot of reasoning." ((in 14 reviews)); "Upper management that was not promoted from within is pretty clueless as to the nature of how tough this particular customer support job is." ((in 12 reviews)); "Low compensation" ((in 10 reviews))

What are employees saying about Turo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Turo layoffs and their outlook for job security at Turo in 2026.

What are the top reviewed Turo locations?

San Francisco , Phoenix , Scottsdale , Cambridge , Salt Lake City , Arizona City , Tempe , Washington , Dallas , Houston , Saint Paul , Irvine , Pinole , San Bruno , Milpitas , San Jose , Boulder , Denver , Lynnwood , Orlando , Southborough , San Tan Valley

Turo reviews

2.6

33% would recommend to a friend

(560 total reviews)

Andre Haddad

38% approve of CEO

32% positive business outlook

Ratings by demographic groups

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Gender

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Turo has an employee rating of 2.6 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 29% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

560 reviews

4.0

Oct 8, 2020

Great opportunity

Claims associate

Recommend

CEO approval

Business Outlook

Pros

-Super Flexible. -Great Work-Life Balance. -Genuine Employers. -CEO is very open and shares details about the company. -Great Benefits.

Cons

-No 401k Matching -Politics are discussed at work. -Systems don't always work, consistently have key elements going down. -Disconnect between departments.

3.0

Aug 27, 2020

Cult-like mentality promotes overwork

Operations

Recommend

CEO approval

Business Outlook

Pros

Anyone who works at Turo will tell you that the best part of working there is the people. It's true. I met wonderful people at Turo and befriended many of them. Almost every person I worked with at Turo was a kind, empathetic, and hardworking team player.

Cons

Turo somehow manages to hire so many of these kind, selfless people, and then takes advantage of them. The company underpays and overworks. Sadly, so many employees are conflict avoidant and of the mentality that "we just have to work harder" that few people question the unrealistic expectations. Another con is the general chaos and disarray that categorizes life at Turo. Many people justify it by saying "it's a startup" but having worked at multiple other companies, in my opinion Turo's chaos is not normal. The company is poorly organized and decisions are made impulsively. This is one of the many reasons it is difficult to advance in your career. The only reason I rate Turo 3 stars is because of the people, and because I do feel that Turo "means well." The company was not always this way. They can do better.

5.0

Aug 21, 2020

Great atmosphere and place to work

Claims associate

Recommend

CEO approval

Business Outlook

Pros

Flexible, fast pace, uplifting enviroment even from home

Cons

Make sure you keep up with your work

Viewing 406 - 408 of 560 Reviews

Jobs at Turo

Trust and Safety Investigator I

Executive Support Associate II

Turo

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