Turo reviews

2.6

33% would recommend to a friend

(559 total reviews)
avatar

Andre Haddad

38% approve of CEO

32% positive business outlook

Turo has an employee rating of 2.6 out of 5 stars, based on 559 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 29% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

559 reviews
2.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Peers were amazing; work setup and flexibility was great, benefits great, customer base is full of incredible people.

Cons

Pay is absolutely atrocious. Company relies on “Radford scales” to set pay based on market averages, but this scale did not account for inflation (starting pay for a claim associate has been around $48k for 5ish years; that’s a huge relative decrease.) Very punishing job for high achievers. My biggest regret at Turo was going into the office, making connections, being helpful to everyone I met, learning, and working to improve things as much as my scope allowed. I would’ve been much better served spending my time working remote doing the bare minimum with my Xbox or a second job running on another screen, and that’s sad.

1.0
Dec 15, 2023

Looks can be deceiving

Recommend
CEO approval
Business Outlook

Pros

Great company culture, helpful staff, good in-house snacks, good benefits

Cons

You are judged based on the host getting what they want. Surveys! Surveys! Surveys! Your success, is based on the reaction of the host once their claim is completed. Once the reality of the job sinks in, the snacks and perks start to become an afterthought. The stress of the workload per person has a limit before you literally cannot do anymore. There is no mercy from management and they are just not hiring enough people and the turnover rate is extremely high, which means that everything will come down on you. If you are not an octopus, this job will have a time limit, unless you are able to get out of claims. There is a honeymoon phase at Turo with all the great snacks, uppity atmostphere. You will soon realize that it is all just an act to keep you impressed. You will end up working everynight at home, on weekends and still you will not get everything completed. The company likes to have meetings that can run hours long and really only serve to stroke upper management's ego on how great they are. Those very meetings take away valuable time away from doing your job, which in turns hurts you and the company. You will see this almost immediately once hired. After 6 months, you will not be so eager to sit for over an hour to hear about how great Turo France is doing. All could have been sent in a simple email. I would say that Turo is not a long term job. If you are very fast, make no errors and enjoy having no personal life, you might last longer.

5.0
Aug 13, 2023
Recommend
CEO approval
Business Outlook

Pros

It cannot be explained in words how rewarding it is to be working here, it is just something that has to be experienced. Never have I worked for a company that actually does what it says, treats people with respect and hires and retains well deserving management and co-workers.

Cons

There is a heavy workload

Viewing 73 - 75 of 559 Reviews

Glassdoor has 606 Turo reviews submitted anonymously by Turo employees. Read employee reviews and ratings on Glassdoor to decide if Turo is right for you.