Turo reviews

2.6

33% would recommend to a friend

(560 total reviews)
avatar

Andre Haddad

38% approve of CEO

32% positive business outlook

Turo has an employee rating of 2.6 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 29% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

560 reviews
1.0
Dec 26, 2025

Horrible department

Recommend
CEO approval
Business Outlook

Pros

Holidays off are a plus

Cons

Management is lost and incompetent. They want to outsource as much as possible and would rather have someone in Peru take your job and pay them 50% less than someone with experience who can help the customer. They don’t invest in the team. Bonuses are told as an incentive but you can never attain one. They say they pay the “75th percentile for the market” but no one ever makes that, and other jobs in the claims space pay way more. but they lie and say they pay in line with the market because of their “data”. The CEO is out of touch. Self driving cars will eventually kill the rental car industry anyway. Culture is destroyed, benefits removed, put more of the cost of health insurance on employees without telling us. Just stay away, it’s not worth it.

1.0
Oct 21, 2025

Terribly fake culture

Recommend
CEO approval
Business Outlook

Pros

All of them are being or have been taken away. The idea of ride share similar to Air BnB is still a strong market in the future

Cons

Extremely poor upper leadership, focus is not on the business anymore but parachutes away from the company. Departments are being offshored and they are trying to do more with less qualified people. What was billed as an inclusive culture is anything but. It is almost like high school all over again with cliques within the organization. Workloads are extremely high requiring 12 hour days regularly to accomplish what needs to be completed. Pay is 25% lower than competing organizations and the stock options were pulled out from beneath us after being a carrot dangled in front of us for years. There are regular posts on LinkedIn with people posting they have left the organization, like rats from a sinking ship. Processes change monthly, if not weekly, and no meaning benchmarks are set. People wear many hats, but lack the time to define success and develop team members. There is little to no career progression and the promise of them in some departments are lip service at best. 17% of the company was laid off and a "hiring freeze" was implemented with new job posting put online the following week. How they continue to win best places to work when people are nothing but disappointed in their roles and the company is beyond me.

1.0
Oct 14, 2025

No words

Recommend
CEO approval
Business Outlook

Pros

The snacks and being laid off

Cons

-The extended release requiring some impacted employees to be tortured for an additional three months -Inexperienced management -Poor leadership and decision making -No accountability -HR operated on an opinion base -No transparency -No growth opportunities -No bonus, no pay raise

Viewing 82 - 84 of 560 Reviews

Glassdoor has 607 Turo reviews submitted anonymously by Turo employees. Read employee reviews and ratings on Glassdoor to decide if Turo is right for you.