Turo reviews

2.7

34% would recommend to a friend

(558 total reviews)
avatar

Andre Haddad

38% approve of CEO

33% positive business outlook

Turo has an employee rating of 2.7 out of 5 stars, based on 558 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 27% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

558 reviews
4.0
Feb 26, 2026

Solid foundation, company is headed up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Growth I’ve never had a manager invest in my career the way I’ve experienced here. The stretch work is real, and it’s the kind that actually grows you. And I’m not an exception — I’ve seen capable, people-first folks promoted consistently. 2. The Work The work is interesting, challenging, and substantial. I’m not recycling the same solutions from past roles. When you do strong work here, you’re trusted with bigger, better problems. That part matters. 3. The People The people I get to work with are talented, sharp, hardworking, funny, and thoughtful. I genuinely enjoy seeing the team each week. It doesn’t feel like a place that hires or tolerates ego. I can mainly speak for my own department and cross-functional partners, but that’s been consistent for me. 4. The Business The business feels healthy again — solid growth, profitability, and a strategy that’s clearer than it’s been in a while. We’ve refocused on customers and hosts first, with the understanding that if they succeed, the company succeeds. It feels good to work somewhere that recognizes the people powering the marketplace instead of extracting from them. Not every platform operates that way. 5. The Reset Last year’s reorg was tough, but it was necessary. The restructuring — especially at the leadership level — is paying off. Some “rest and vest” energy cleared out, leadership shifted, and engineering feels more aligned now. Teams have the clarity and support to ship ambitious work again instead of just reacting. 6. Quality Leadership has been explicit about raising the bar on customer experience. It’s not just metrics dashboards. There’s real emphasis on thoughtful detail and craft. It feels good to ship work you’re proud to put your name on.

Cons

Benefits could be stronger. My PPO is I’d probably swap the monthly office lunch for another $500 in 401k match, if we’re being real. That said, the PPO plan is genuinely strong — strong enough that my partner and I are both on the Turo plan because it’s meaningfully better than what they were offered at their company. Compensation is solid, but it’s not top-of-market. If your primary goal is to maximize cash comp relative to big public tech, you can likely find higher numbers elsewhere. That said, the tradeoff here is scope, ownership, and access to meaningful problems. It depends what you optimize for. Last year was… a moment. The business was struggling, and morale took a hit. You could feel it. A lot of long-timers were frustrated, and for a stretch there, things just felt heavy — operationally and culturally. There were definitely folks doing the minimum while waiting out the IPO timeline because of the double trigger. Once the S1 got pulled and that structure changed, some of that energy dissipated. We saw a wave of departures — some expected, some genuinely tough. Several strong people landed at Uber, Airbnb, Google, Meta, Figma, OpenAI, etc., which says a lot about the talent bench here. At the leadership level, there were a few C-suite hires who weren’t quite right for a company at this stage. Those changes have happened. In hindsight, they probably fit better at earlier-stage orgs. There were also people deeply attached to the “old Turo.” When the company made it clear we had to evolve, not everyone wanted to come along. That friction showed up, and eventually sorted itself out. This year feels different. Execution is tighter. The growth metrics look like what you’d want to see from a private company aiming for IPO. The overall energy is lighter. Teams seem more focused, and there’s momentum again. I’m genuinely glad I stayed. Feels like we’re building from a healthier foundation now. And yes — hoping that translates into meaningful raises this year. Fair’s fair. 🙂

5.0
Feb 26, 2026

Seven Years Later, Still Here for a Reason

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been at Turo for over seven years, and that alone says a lot about how I feel about this place. I’ve learned so much here. I’ve grown as a professional, taken on real responsibility, made mistakes, learned from them, and been given the opportunity to improve and keep moving forward. This environment builds confidence and loyalty. The work is challenging in a good way. It has pushed me to think bigger and solve meaningful problems, and when you make progress, you can actually see the impact, especially on the government relations team. The people truly make it special, from the CEO to the CLO to my VP and Director. There’s strong collaboration, a sense of ownership, and a team that genuinely cares. I’m proud to be here and excited about what we’re continuing to build.

Cons

Like any growing company, it hasn’t always been smooth. We’ve been through ups and downs together, and that has built trust, but it hasn’t been without difficulty. We’re back in a hybrid model now, and while we’ve adapted well, change takes adjustment. We’ve also experienced departures and layoffs, which was tough because we lost some really good apples. That part was not easy. But even through those moments, the company has continued to evolve, and change has brought new opportunities and fresh energy.

5.0
Feb 25, 2026

Great company with a lot of growth opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Opportunities for Growth - Autonomy - Company Outlook I've been at Turo for several years now and it's one of the best environments I've had the pleasure of working in. Leadership is incredibly transparent about what's happening and open to feedback. The work product is obviously important, but leadership also values how you treat and work with your colleagues. Those soft skills are incredibly valuable because they are indicative of how you represent the company externally. At Turo, YOU are responsible for your career trajectory. The opportunities are plentiful, but it is up to you to take on those challenges.

Cons

- Tough industry Breaking into the monopoly that is the traditional car rental market has been a winding road of peaks and valleys. On one hand, you appreciate the ability to pivot and make things right, but unless you're fully bought in, the valleys can shake your confidence. Ultimately, the transparency with which leadership operates allows you to make your own judgement and decide what's best for your career.

Viewing 16 - 18 of 558 Reviews

Glassdoor has 605 Turo reviews submitted anonymously by Turo employees. Read employee reviews and ratings on Glassdoor to decide if Turo is right for you.