Is Turo a good company to work for?

Turo has an overall rating of 2.7 out of 5, based on over 605 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 34% of employees would recommend working at Turo to a friend and 33% have a positive outlook for the business. The best reviews about Turo have been left by employees working as Manager , Software Engineer and Claims Associate .

Does Turo pay their employees well?

According to anonymously submitted Glassdoor reviews, Turo employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Turo. This rating has been stable over the past 12 months.

How satisfied are employees working at Turo?

34% of Turo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Turo 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Turo?

Software Engineer (39) , Claims Associate (32) , Senior Software Engineer (26) , Claims Adjuster (12) , Manager (12) , Staff Software Engineer (9) , Claims (8) , Host (7) , Operations (7) , Trust and Safety Specialist (7) , Claims Specialist (6) , Data Scientist (6) , Account Manager (5) , Business Development (5) , Claims Advocate (5)

What are the pros of working at Turo according to real employee reviews?

"Great culture and an exciting product to be a part of." ((in 91 reviews)); "Some of the people you work with are great." ((in 61 reviews)); "Great benefits and smooth on boarding process." ((in 47 reviews)); "Also great work life balance!" ((in 40 reviews)); "Leadership is transparent and welcoming" ((in 39 reviews))

What are the cons of working at Turo according to real employee reviews?

"To many egos , poor management and wanna be cool kids ." ((in 27 reviews)); "Promise of an IPO and decent benefits to justify low pay but backtracked and cut most benefits" ((in 22 reviews)); "High performers will not be rewarded financially or otherwise; raises are laughable and many top performers were let go during recent layoffs." ((in 14 reviews)); "Upper management that was not promoted from within is pretty clueless as to the nature of how tough this particular customer support job is." ((in 10 reviews)); "Low compensation" ((in 8 reviews))

What are employees saying about Turo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Turo layoffs and their outlook for job security at Turo in 2026.

What Turo locations have received the highest employee ratings?

Cambridge , San Francisco , Phoenix , Scottsdale

Turo reviews

2.7

34% would recommend to a friend

(558 total reviews)

Andre Haddad

38% approve of CEO

33% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.6

Career opportunities

2.4

Senior management

2.3

Compensation and benefits

Turo has an employee rating of 2.7 out of 5 stars, based on 558 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 27% below average for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

558 reviews

1.0

Jun 4, 2025

Leadership doesn’t care

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Some product teams are great (mine is). My coworkers and manager are awesome. But I don’t think they will be around for long, because the company is sinking fast.

Cons

Leadership has been killing the company culture rapidly. It’s not just that tough decisions were made, but it is how they were communicated. Sometimes, there was no communication at all about decisions until employees asked. The company has stopped caring what we think about decisions, to the point that they stopped asking certain questions on surveys, and then just stopped doing surveys altogether.

1.0

May 20, 2025

What are you doing Turo ?

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

A few good things: Friendly people, some of them talented. I've made some good friends that I hang out with regularly. WLB is good as long as you get your work done.

Cons

Sadly a whole lot of them - I've been part of more than 3 - 4 reorgs in 3 years. Our engineering leadership is weak, probably weakest I've seen ever. They have no vision or expertise in scaling engineering. The people promotion is really puzzling and the criteria is absurd. - We write some bad software but also celebrate it and Turo celebrates bad product decisions. - People are laid off silently and company wide. Ofcourse, some of the more productive ones are let go. - Every 3 years, they come up with a "3 year plan" that would apparently make the company a rocket ship. The plan: a potato. - C-Suit and SVPs wouldn't even be hired as managers in other companies. They would be kicked out. - They took away all benefits, keep docking good stuff and pay peanuts and messed with equity now. Options to RSUs and back to options. I mean wtf.

5.0

Jun 24, 2022

A company that leads by example

Chargeback operations associate

Recommend

CEO approval

Business Outlook

Pros

- Amazing culture. If you've ever had the displeasure of being part of a company that is very "clique-ish", this place is the exact opposite. Everyone is genuinely kind and within hours you'll feel at ease and comfortable - Amazing benefits. They pay for your individual insurance 100 percent, they offer a $2000 yearly stipend to be used to further your career with classes, courses, and/or certifications. There are legitimately too many benefits to list here, - A CEO that cares. The transparency and person-ability of the CEO Andre was pretty startling coming from a corporate banking background. This guy very obviously cares for employees, the platform, and it's users. - An amazing product to work on. Even if you've used Turo before as a Host or Guest, the first week will introduce you to all the different uses of the actual platform and it is astounding to see just how important it is to some of the people that use it - Awesome workplace. Easy to get to, easy to park at, and fun to be in. The office here treats you like an adult. There are no managers roaming around trying to get people in trouble, everyone trusts each other to help out and do their part, and everyone is super kind.

Cons

- Only thing is pay is SLIGHTLY lower than other places, but the amazing benefits of Turo can't be beat, so the trade off makes more than enough sense. It also helps that the wages for each role were set using fair market metrics by a 3rd party, so you know there isn't any wool trying to be pulled over your eyes.

Viewing 16 - 18 of 558 Reviews

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