Twilio reviews

3.9

72% would recommend to a friend

(2,076 total reviews)
avatar

Khozema Shipchandler

85% approve of CEO

60% positive business outlook

Twilio has an employee rating of 3.9 out of 5 stars, based on 2,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Aug 14, 2018
Recommend
CEO approval
Business Outlook

Pros

- It's a SV startup located in Colombia, meaning we have best of two countries.

Cons

They do not offer remote positions in Colombia

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Twilio Response
7y
Thanks for your review. Happy to hear you are experiencing the best of both cultures/countries. We will follow up on the remote opportunities in Columbia.
4.0
Jun 12, 2018

Supportive but demanding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good profit sharing, company culture, innovation

Cons

Demanding, long hours, high expectations

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Twilio Response
8y
Thank you for your feedback. Glad to hear you are feeling supported in your role. We may all experience peaks in work volume from time to time, but if you are in an unsustainable situation, please connect with your leader to provide this feedback. Work life balance is an important part of our culture and we want to help ensure this is your experience as well.
3.0
Feb 22, 2018

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are passionate about the products. We value diversity and give flexibility to employees

Cons

Company directions and priorities are always changing which could be frustrating

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Twilio Response
8y
Thanks for your response. We do value diversity and inclusion across the organization as a fundamental component of our culture. We have also recognized that our priorities have been too fluid in past and have worked hard this year to have key priorities that are articulated and measured each quarter. We will continue to be dedicated to streamlining priorities and our company direction.
Viewing 2074 - 2076 of 2,076 Reviews

Glassdoor has 2,323 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.