Twilio Software Developer reviews

4.0

82% would recommend to a friend

(143 total reviews)
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Khozema Shipchandler

82% approve of CEO

53% positive business outlook

Software Developer employees have rated Twilio with 4.0 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Twilio is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

143 reviews
5.0
Jan 22, 2021

Best place to work

Recommend
CEO approval
Business Outlook

Pros

Twilio is constantly improving and every day it pushes/drives you to your best, Twilio really care and value their employees and that is reflected on the day to day.

Cons

There are no relevant cons.

1.0
Jan 3, 2021
Recommend
CEO approval
Business Outlook

Pros

There are not many... Maybe the salary was ok.

Cons

No work life balance. They make you feel bad for the time you take off. Rude and unfriendly manager that stir up a total mentality of taking in the team. They will let you work until you break down and don't care for you afterwards. Unfortunately Twilio has been my worst work experience ever.

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Twilio Response
5y
Thank you for providing us with this feedback. Employee wellbeing and work/life balance are always top of mind for me, particularly as we’re all working from home and the line between personal and professional lives are easily blurred. With this in mind, we introduced flexible work schedules and no-meeting Fridays to give employees more control over their schedules. We also had a week-long company shutdown in December to ensure Twilions were able to take time to rest and spend time with their families. We are continuously working with our managers, as well, to prioritize their team’s work, encourage Twilions to take the breaks they need, and frequently check in with their team about mental health and workload. I’m sorry to hear that your experience at Twilio did not seem to reflect our Twilio Magic values and our many efforts to prioritize employee wellbeing.
Viewing 127 - 129 of 143 Reviews

Glassdoor has 2,330 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.