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Twilio

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Twilio Software Developer reviews

4.0

82% would recommend to a friend

(143 total reviews)
avatar

Khozema Shipchandler

82% approve of CEO

53% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.4

Work/Life balance

4.3

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.4

Senior management

Software Developer employees have rated Twilio with 4.0 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Twilio is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

143 reviews
5.0
Jul 6, 2020

Well organised *remote* interview and onboarding processes

Software engineer
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed how Twilio handled the whole remote situation due to COVID-19. Interviews were organised in Zoom, interview process was well explained and transparent, interviewers were on time, and whole process was handled professionally. Remote onboarding process was also well planned and organised. All sorts of introductory sessions were available remotely, onboarding personnel was engaging and supportive, access to needed resources was provided and explained.

Cons

Once the company-level onboarding was over, I felt a bit lost during the team-level onboarding. It was more difficult to connect with my new teammates and understand my place in the team remotely. However, being pro-active set things in motion.

5.0
Jun 25, 2020

Great place to work and grow

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Diversity - the company is international, many foreigners and people from diverse backgrounds, feel very comfortable being myself. Projects - the scale of the work is massive, you can feel the impact you make at work Career development - interesting tasks, the career levels and the expectations are clear, smart people around

Cons

Company is huge and there are many offices in different parts of the world, so the communication is sometimes difficult and becomes bureaucratic. Mostly US-centric.

4.0
Jun 9, 2020

Decent company

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Decent pay, perks and benefits Good managers Twilio has done really a lot to make sure employees are comfortable and looked for during this crisis

Cons

Glass ceiling for people of color and females (its same everywhere so not really a con) Interview process is messed up. You may not endup in the team which interviewed you. Teams within Twilio dont seem to work in cohesion. Lots of parallel initiatives with no focus, product priorities misaligned.

Viewing 133 - 135 of 143 Reviews
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Glassdoor has 2,330 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.