Two Maids reviews

2.8

40% would recommend to a friend

(182 total reviews)
avatar

Paul Ebert

35% approve of CEO

37% positive business outlook

Two Maids has an employee rating of 2.8 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Two Maids employee rating is 23% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

182 reviews
1.0
Jan 5, 2018

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

None, really, except for the fact that you're not stuck in one place all day.

Cons

Where do I start? First of all, most of the job descriptions state that cleaners will make about $12 an hour. That's a lie. You work on a commission, only receiving a small percentage of what the customer is charged. The customers are also encouraged to rate the cleaning on a scale from 1 to 10. If you receive a score of anything less than a ten, your 20% commission is reduced and you lose money. So, even if you are a hard worker, if you are paired with someone who is lazy and likes to cut corners, you will lose money. The only breaks you get are on the car rides between jobs, and you're lucky if you have the time to stop somewhere and scarf down some lunch. Managers do not check out new client's homes, so you never know what you'll be walking into. If you only have a couple of hours to clean a home and it takes you four or five exhausting yourself cleaning a disgusting home, you lose money because you earn less per hour the longer it takes. You get paid the same percentage regardless of the time it takes to clean. You might also get the added joy of getting your tips stolen if the customer pays by credit card. You'll never know if you got a tip from a credit card because there is no breakdown of exactly what you make on your check stub. I could go on and on, there are SO many reasons not to work for this company, but this is review is turning into a novel.

1.0
Dec 26, 2017
Recommend
CEO approval
Business Outlook

Pros

There are none. Working for free is called charity, and that is not what I signed up for. Left over a month ago, never got paid.

Cons

I worked with this company for three weeks. They are HORRIBLE. They are unorganized- my schedule often changed 3 or more times EACH DAY. I accepted the position with the contingency that i needed a few specific days off, but I was forced to work them anyway or lose my job. I was never permitted to access my own time card. I never received a paycheck. I left over a month ago and still have not been paid for my work there. After receiving about 30-40 messages a day from the office changing schedules and claiming to have lost data regarding time worked, I can’t believe they keep this place open. After discovering that they have no intention of ever paying me (the manager won’t even answer my calls or messages) I now understand why their turnover is so high. The Manager has also got a habit of firing girls via text while they’re on the job, so be aware of the risk of accepting a job. You work for tips only, no matter what they tell you. There will be no paycheck. You can lose your job for not answering the phone while your cleaning a customer’s house. Don’t work here! And if you’re looking for a housecleaner, know that if you hire this company, those girls are entirely dependent on tips from you.m as they do not get a paycheck. You will drive all over the city, spending more time in your car than you do working. They only pay a few cents per mile and only one way. You do not get paid for time spent in the office.

1.0
Oct 19, 2017

Maid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You dont have to interact with anybody just clean and go home.

Cons

They dont offer insurance! This Job is a joke and the people working there are lazy. The point of a cleaning job is to clean yet they complain about every house they clean and they do half cleaning. If you are not a fan of animals dont work here. Seems like every house we cleaned had a cat or dog and people dont understand, put your animal up so we can clean. There were many times i would mop a floor then a dog comes running through leaving paw prints. Believe it or not these homeowners would complain to the company about how they still saw paw prints when we left. smh

Viewing 148 - 150 of 182 Reviews

Glassdoor has 187 Two Maids reviews submitted anonymously by Two Maids employees. Read employee reviews and ratings on Glassdoor to decide if Two Maids is right for you.