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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection Program Manager reviews

5.0

81% would recommend to a friend

(9 total reviews)

Rodney S. Scott

Not enough data to show CEO approval

48% positive business outlook

Reviews by job title

9 reviews
3.0
Dec 29, 2021
Recommend
CEO approval
Business Outlook

Pros

For all US federal agencies, the work you do is important and contributes to the bottom line for the taxpayers. It's challenging and has great benefits. Depending on a person's skillset and qualifications, the pay is generally pretty good. Being part of a mission-focused organization is very personally rewarding.

Cons

Working for government is very challenging in that politics rule the day. Unlike the private sector where a company might invest more funding into a well performing program. Program performance is rarely the metric that determines investment levels and this presents an infinitely uphill climb to make any progress. While pay was also listed as a positive, if you are an extremely well qualified and high performing individual, your pay likely doesn't reflect your value and there's no way around that because the pay structure is antiquated. This has a negative impact on recruiting, as well.

3.0
Jul 24, 2021

Stable Job

Recommend
CEO approval
Business Outlook

Pros

Stable employment, caters to veterans, offers telework, subsidizes metro/trains for commute, great healthcare and dental benefits, TSP, retirement pension

Cons

not a lot of opportunity to advance past a certain grade, promotion favors minority race over others regardless of skillset, no room for innovation, little to no bonuses, lazy workers do not get fired, communist pay structure where good and bad workers get paid the same no matter the output

Viewing 4 - 6 of 9 Reviews

Glassdoor has 550 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.