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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(525 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.9

Diversity & inclusion

3.8

Career opportunities

3.2

Culture & values

3.2

Senior management

3.1

Work/Life balance

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

525 reviews
3.0
Jul 16, 2019

CBP Technician

Cbp technician
Recommend
CEO approval
Business Outlook

Pros

It is a good entry level position and a way to get a foot in the door with CBP.

Cons

There is limited opportunities for training and caps at GS-07. Due to the GS-07 cap it is difficult to move to a higher paying position. If a person is not careful you can get stuck. Also this position allows for forced overtime and working holidays, it all depends on management.

1.0
Jul 5, 2019

Not the Agency it Once Was

Inspector
Recommend
CEO approval
Business Outlook

Pros

Get decent pay and meet a FEW honorable people

Cons

To much favortism. Standards for hiring have gone way down. Professional Behavior is only in theory. Many new hires are not there to work but for socializing and Management will do nothing about it

4.0
Jul 1, 2019

Great mission and focused employees.

Director
Recommend
CEO approval
Business Outlook

Pros

Contributing to the security of the United States in a meaningful way.

Cons

Understaffed with many employees performing multiple acting roles.

Viewing 376 - 378 of 525 Reviews
Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
ReviewsU.S. Customs and Border Protection reviews

Glassdoor has 551 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.