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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(523 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

523 reviews
4.0
Jun 22, 2021

MSS GS7/9/11

Recommend
CEO approval
Business Outlook

Pros

You get to serve men and women that are working on the frontline. This is mainly an office type position.

Cons

The position caps at GS-11 which stops us from being able to promote to higher positions.

3.0
Jun 16, 2021

It was okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros are completely dependent on the office and leadership. You can quickly find out how your time will be based on interview. Ask questions that are important to you.

Cons

CBP has a strong Militaristic Culture

5.0
Jun 13, 2021

CBP Agent

Recommend
CEO approval
Business Outlook

Pros

Career path is concise and achievable

Cons

Long hours shirt work rotates

Viewing 433 - 435 of 523 Reviews

Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.