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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      71% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      78% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.2

      Senior management

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      523 reviews
      5.0
      May 14, 2023

      Great place with great people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. 100%. They are friendly, helpful, and patient. I had the pleasure (or luck) to go through my employment without any major issues with my coworkers

      Cons

      The amount of work was sometimes a lot, and the cause of stress for many of my coworkers. Also there seemed to be lots of waste of money and time on dumb things.

      4.0
      May 12, 2023

      not bad

      Chemist
      Recommend
      CEO approval
      Business Outlook

      Pros

      working for the Goverment and overtime

      Cons

      fast face over time required all the time

      3.0
      May 7, 2023

      Don't recommend

      Officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money, annual step increases

      Cons

      Employees communicate in Spanish all day long as if it's a foreign country. Travelers very disrespectful if you don't speak Spanish. Tons of supervisors who can't make decisions due to being afraid of upper management. Mandatory overtime with only 2 hour notice, no support for family life or childcare, 125+ in the summer, working outside with only portacoolers that are always breaking, port itself is always filthy, even barricades are filled with trash, ice machine often has mold, employees had to fight to get drinkable water tanks installed. Dont get gym time like BP does, nor even basics like sunscreen which they are given. Limited training opportunities or tdy in other areas due to port director not approving it.

      Viewing 136 - 138 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.