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      U.S. General Services Administration

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      U.S. General Services Administration reviews

      3.8

      62% would recommend to a friend

      (880 total reviews)
      avatar

      Daniel M. Tangherlini

      52% approve of CEO

      28% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.8

      Diversity & inclusion

      3.7

      Career opportunities

      3.4

      Senior management

      U.S. General Services Administration has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. General Services Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      880 reviews
      3.0
      Jul 6, 2026

      Innovative environment but plagued by high turnover and low morale

      Contract specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

      Cons

      High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

      5.0
      Jun 30, 2026

      Growth opportunities

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of growth opportunities and great mentors to learn from!

      Cons

      Disorganization, IT limitations, limited technical expertise

      Viewing 4 - 6 of 880 Reviews
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      ReviewsU.S. General Services Administration reviews

      Glassdoor has 961 U.S. General Services Administration reviews submitted anonymously by U.S. General Services Administration employees. Read employee reviews and ratings on Glassdoor to decide if U.S. General Services Administration is right for you.