Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 95 reviews)); "Benefits are great and that’s about it." ((in 46 reviews)); "Some good people and departments; promote from within." ((in 45 reviews)); "Team driving can make some good money with the right teammate" ((in 16 reviews)); "Good Work Environment" ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 34 reviews)); "Long hours and on call 24/7." ((in 20 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "They don’t track project cost, so they’ll do constant layoffs." ((in 16 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , New Caney , Auburn , Phoenix , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,067 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,067 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 11, 2025

Nanny cam

Otr driver

Recommend

CEO approval

Business Outlook

Pros

Professional and mostly nice. Pay was sometimes $2k per week

Cons

Nanny cam. They cut the footage to suit themselves

4.0

Jun 2, 2025

Good

Class a truck driver

Recommend

CEO approval

Business Outlook

Pros

They listened and tried to keep you moving. Also helped out when I had a medical issue twice!

Cons

Drivers not reporting trailers and chasing an mt trailer

4.0

May 31, 2025

You better be willing

Class a truck driver

Recommend

CEO approval

Business Outlook

Pros

Great starting pay for OTR if you stay on the road, friendly environment, get you home if need be, new trucks.

Cons

Low miles for beginners, if you don't accept the loads, you won't stay on the road, dirty showers at a lot of their facilities, but that might come from the drivers.

Viewing 37 - 39 of 1,067 Reviews

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