Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (13) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 96 reviews)); "the people are great and doing their best" ((in 46 reviews)); "Benefits are great and that’s about it." ((in 45 reviews)); "Good Work Environment" ((in 14 reviews)); "Team driving can make some good money with the right teammate" ((in 14 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 36 reviews)); "long hours and labor intensive work" ((in 22 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 14 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Feb 23, 2015

Not what you know but who you know

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company if you are just looking to learn some insight on transportation and logistics. Pay is ok for the area but could be better.

Cons

Looking for advancement or good pay this is not the company. Many people are promoted based on who the know and not what they know.

3.0

Feb 22, 2015

A decent job for a greenhorn.

Driver

Recommend

CEO approval

Business Outlook

Pros

very good money on dedicated accounts

Cons

don't care for the drivers only loads. only the drivers that brown nose get what they want . several don't run out of South Carolina

4.0

Feb 11, 2015

Positive Future Growth Outlook - Inter Office Drama

Account analyst

Recommend

CEO approval

Business Outlook

Pros

ability to advance, competitive pay, adequate benefits, nice office atmosphere, large accounts

Cons

Inter officer drama between hq and satellite offices, incentive pay low (commission), tension between asset and logistics side,

Viewing 982 - 984 of 1,069 Reviews

Jobs at U.S. Xpress

Dedicated CDL-A Truck Driver Job (Earn Up to $70,000/Yr)

Diesel Technician - All Experience Levels

Dallas, TX

View job