Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (13) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 99 reviews)); "the people are great and doing their best" ((in 45 reviews)); "Benefits are great and that’s about it." ((in 44 reviews)); "Team driving can make some good money with the right teammate" ((in 15 reviews)); "Good Work Environment" ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 40 reviews)); "Long hours and on call 24/7." ((in 19 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 15 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 3, 2024

Horrible company

Cdl a driver

Recommend

CEO approval

Business Outlook

Pros

Can't think of one to give.

Cons

Lie about pay, sit alot, won't pay you any lay over if it's not full 24 hours straight. Lied about truck age, old trucks. You are a number not a person, Im used to running long hours, I like to stay moving, however no time allowed to shower or use the bathroom. Not even to eat. They give you runs with delivery times based on speed limits the truck can not maintain. If you desire a job where you run as a machine and you are treated as such this is the job for you!

2.0

Apr 2, 2024

Be careful when you start working here.

Truck driver

Recommend

CEO approval

Business Outlook

Pros

A lot of downtime (if you want to think positively), detention pay, layover pay

Cons

After hours doesn’t take concerns seriously, during the day they barely do it if it’s easy for them, downtime (pretty much most of my check was from layover pay), parking at terminals are horrendous at best, just overall a downhill company

2.0

Apr 1, 2024

Remember, it’s your license

Semi - driver

Recommend

CEO approval

Business Outlook

Pros

They can pay well depending upon the account. Trucks are relatively good condition, terminals are usually pretty good.

Cons

Watch your loads, I was loaded side heavy and sent into WV for over 5 months, which is why I quit. Be prepared to sit. You will do it from time to time. If there is a problem with the truck, don’t move it no matter what they say. They tried to get me to finish a load and drive all the way across TN with 2 blown hub seals during blitz week.

Viewing 124 - 126 of 1,069 Reviews

Jobs at U.S. Xpress

Logistics Accounts Manager

Logistics Accounts Manager

Weekend Load Planning