UKG reviews

3.2

49% would recommend to a friend

(7,024 total reviews)

Jennifer Morgan

45% approve of CEO

42% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,024 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
2.0
May 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Compensation is fairly competitive Yearly bonus in engineering tied to company performance Great Co-Workers Engineering dress code is pretty relaxed - which is pretty nice since engineering is not customer facing anyway.

Cons

Ironically, a company that is built on helping other companies manage their workforce is not very effective at it. The organizational structure creates several conflicts of interest which means there is usually a department that loses - creating a never ending work/life imbalance. Intimidation is a prevalent management style. As a result of the organizational structure mentioned above some management is not responsive, does not take responsibility for their actions and blames the "other" department or senior management. Customers that recognize the internal conflict use it to their advantage to get the best deal. In the end, the development team absorbs the blunt of the blame. Going private has exposed this cultural flaw - number one goal is to squeeze as much profit as possible for the private equity firm in an attempt to show your worth. I'm not against profit - but at a company that's classified as a software firm, cost cutting measures should not include computer hardware used for development. It's also not acceptable to think that you can reduce costs by constantly requiring nights and weekends over and over - it's not sustainable, you have burnout and its shows a lack of corporate character and integrity.

1.0
May 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Peers are very nice and easy to get along with and the benefits are excellent; i.e. no cost to employees.

Cons

Workplace is an absolutely horrible place to work and the management there do not know what they are doing. Client assignments are made to consultants with no regard of current workload and complexity, training slots are limited and there are not enough slots available for the clients who need the training; if a client makes a change to their schedule, it could be months before another training slot becomes available to them. Engagement "managers" who oversee the projects have no experience and are unwilling to step in and set the right expectations for a client who is out of line. Because of this, the good clients are often overlooked and more attention is paid to belligerent ones. Both employees and customers are unhappy with the level of service being provided to customers; nearly every consultant feels they are failing due to the unreasonable demands put upon them. Several employees have had medical issues (including myself) due to the unreasonable demands put onto them. In sum, this place is the most poorly run, disorganized mess I have ever come across in my career. I wish I had something more positive to say about this organization but I truly do not.

2.0
Apr 19, 2010

Conditions are deteriorating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart worker bees are the norm. Good work life balance. Most people are friendly and engaging. Good paid internship program which leads to full time opportunities.

Cons

Middle management is entrenched and political; they stymie creative thinking and innovation in favor of PC thinking and self preserving behaviors. Hard to tie day to day work activities to company mission, goals.

Viewing 7000 - 7002 of 7,024 Reviews

Glassdoor has 7,724 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.