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      UKG

      Engaged Employer

      UKG reviews

      3.2

      48% would recommend to a friend

      (7,038 total reviews)

      Jennifer Morgan

      43% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      UKG has an employee rating of 3.2 out of 5 stars, based on 7,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      7K reviews
      3.0
      Sep 27, 2022

      Customer Support team is getting killed

      Product support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Position 100% virtual Manager trusts me and doesn’t micromanage

      Cons

      2% raise in an 8% inflation environment Working 50 hour weeks with no end in sight Lack of headcount has created a mountain of work with no end in sight as we head into bush season

      3.0
      Mar 16, 2021

      Shift in Culture & Leadership

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outstanding employee benefits including 100% paid healthcare for employee + family along with sizable 401(k) match.

      Cons

      - Lack of transparency from leadership which affects direct level management - Overworked and underpaid - People First culture no longer exists - Legacy Ultimate and Kronos are very siloed

      1.0
      Mar 4, 2021

      Acquisition != Merger

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ultimate Software was a great company. Viv and Scott cared, benefits were amazing, management listened.

      Cons

      Once the "merger" with Kronos was complete, they took over. Kronos does not take cybersecurity seriously, which is disturbing. They treat the Ultimate team like they don't know what they're talking about and are continually refusing to work together. Here's an example for the tech people out there. Kronos thought they were filtering encrypted HTTPS traffic without doing any SSL decryption. Instead of admitting they were wrong, they just decided not to respond and cease all discussion about it. Maybe this was a positive, because it made me feel younger like I was in middle school on the playground, and the other kids didn't want to play. The icing on the cake - Kronos got the amazing Ultimate benefits such as 45% 401k match, top tier health insurance, but Ultimate did not get the Kronos benefits (ex. student loan repayment assistance)

      Viewing 181 - 183 of 7,038 Reviews
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      ReviewsUKG reviews

      Glassdoor has 7,739 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.