UKG reviews

3.2

48% would recommend to a friend

(7,039 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Oct 11, 2020

No Work Life Balance in Global Delivery

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good. They cover 100% of premiums for medical, dental, and vision for you and your dependents. We will find out what the new benefits look like post-merger in the next few weeks, so we will see if the level of coverage changes. We have unlimited PTO, although most people come back with work piled up so you don't really feel like you can take time off. 45% match on 401K.

Cons

If you are in GD, please post a review, too. I want to hear some glimmer of hope that it is not as bad in your team, but if you have a negative experience like me, join me and make your voice heard. Global Delivery is dangerously short-staffed. I want to make it clear that this issue has existed for a couple of years, so this doesn't have anything to do with the merger or new leaders in the department. With that said, we also haven't seen the situation improve after the merger. Senior execs tell us to take care of ourselves and focus on our family, but it is all lip service. No actions are taken. Headcount requests and backfills seem to be pending always. If you know your team is drowning and has been asking for help for years, hire more PERMANENT people. Partners are only expensive band-aids. Wasn't this merger supposed to create 3000 jobs? Managers are not empowered. I know they try to do more for their teams, but they don't have any power to make a difference. They are the people senior execs can dump more work on, and this sadly does not make any individual contributor want to advance into leadership. I am also worried our managers are asked to do too much and will begin to jump ship. Good people keep leaving and it creates more stress for those who are still in the team. When someone leaves, their projects are reassigned to the rest of us. The base salary isn't competitive with the industry, but I guess the benefits make up for something. There are people who coast, but for some others, there is no work-life balance. GD treats us like assembly line workers, and we are not acquiring new skills as a result. This is detrimental to our careers and health. I know for a fact that a few people in our team are actively looking for other jobs because they don't have time for their families. Senior execs like to brag about our culture and that just shows how out of touch they are. People have given up voicing their concerns because they know nothing will change. If you attend any of the larger team calls, you won't hear any questions. The next large team call is on 10/16, and I will edit this review if positive changes are announced.

2.0
Sep 3, 2019

BEWARE

Recommend
CEO approval
Business Outlook

Pros

Great benefits, possible work from home or remote, mantra is great, lots of food, diversity accepted, chatchi and t-shirts,

Cons

Cult. Don't believe the hype. Has many perks and the idea is good but no one owns job or responsibility, management solves nothing, most feel that "people first" entitles them to do what they want and minimum work done by many. VP told me to drink the kool ade several times. Popularity contest .... much like grade school. Waste a lot of money. Going private is likely to change a lot of perks and jobs even though they say it won't. Already seeing job restructuring.

1.0
Jun 25, 2019

Not all what it seems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some amazing benefits for employees including health insurance for employee and family 100% covered plus unlimited pto for most full time

Cons

Pay is less than comparable job - company says its because benefits so great Unlimited pto is in theory but many managers don’t approve pto at their subjective discretion and if you two weeks you get on a list of “watched” employees for pto abuse. Some managers especially in it pmo manage by fear and intimidation and take away perks ( I worked near this group so haven’t experienced myself ). Newly acquired by mgmt company - lots of changes for negative appear on horizon

Viewing 199 - 201 of 7,039 Reviews

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