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      UKG

      Engaged Employer

      UKG reviews

      3.2

      48% would recommend to a friend

      (7,037 total reviews)

      Jennifer Morgan

      43% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      7K reviews
      1.0
      Feb 25, 2026

      Uncertainty and Disorganization

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      45% match for RRSP The team I work with Helping clients get value

      Cons

      The attitude of "not my money not my problem" permeates all levels including leadership. Uncertainty around layoffs as UKG has been quietly firing good people as recent as 2 weeks ago.

      1.0
      Feb 24, 2026

      Disaster

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you get to work with are generally awesome. If you are fortunate enough to be selling into ICP accounts, UKG is truly the best, so you can be proud of what you’re selling.

      Cons

      Sales at UKG (specifically net new) is a hot mess. The previous days of over achievement were due to upgrades and migrations, headcount increases and clock sales. That’s all gone. True net new sellers at UKG are suffering. There’s no brand awareness, horribly designed territories, and a completely broken inbound engine. Reps have to find 99% of their own business, with little differentiation and a half-baked AI/data story. Marketing is a disaster - asking the sales teams to “tell them what they need” and spending the entire budget on a new logo and some tiny logo placement on an F1 car is NOT marketing. The BDR team is trying to run like a high volume business with impossible metrics. There’s almost zero net new deals closing. The only investment seems to be in an unreal number of overlays who provide virtually no value.

      2.0
      Feb 24, 2026

      Jjs

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      UKG Pro is a powerful, comprehensive HR and payroll solution ideal for medium-to-enterprise businesses, offering robust

      Cons

      slow customer support, a steep learning curve for administrators, and high costs

      Viewing 214 - 216 of 7,037 Reviews
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      ReviewsUKG reviews

      Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.