Is UMass Boston a good company to work for?

UMass Boston has an overall rating of 3.9 out of 5, based on over 532 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at UMass Boston to a friend and 64% have a positive outlook for the business. The best reviews about UMass Boston have been left by employees working as Research Assistant , Teaching Assistant and Graduate Teaching Assistant .

Does UMass Boston pay their employees well?

According to anonymously submitted Glassdoor reviews, UMass Boston employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at UMass Boston. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at UMass Boston?

69% of UMass Boston employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UMass Boston 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UMass Boston?

Research Assistant (31) , Teaching Assistant (18) , Graduate Teaching Assistant (17) , Graduate Research Assistant (15) , Graduate Assistant (9) , Lecturer (9) , Administrative Assistant (8) , Graduate Student (8) , Student Worker (8) , Assistant Professor (7) , Academic Tutor (6) , Associate Professor (5) , Intern (5) , Office Assistant (5) , Postdoctoral Fellow (5)

What are the pros of working at UMass Boston according to real employee reviews?

"I worked with some really great people who cared about their work." ((in 27 reviews)); "Decent benefits but they used to be better" ((in 24 reviews)); "Flexible hours are normally available for students" ((in 14 reviews)); "back environment and friendly staffs" ((in 14 reviews)); "The campus is beautiful and the oceanside trail is good for walking or running." ((in 11 reviews))

What are the cons of working at UMass Boston according to real employee reviews?

"Pay is low and university doesn't work with grad student union well" ((in 34 reviews)); "Low salary and tough to park" ((in 16 reviews)); "serving employees, no passion for excellence, yearns to be behind the pack and organization is top heavy with bad managers, few professional development opportunities, few employees are promoted from within, organization has no vision." ((in 6 reviews)); "The organization is in flux a lot and management is always changing systems of the organization, making it hard to settle into a routine" ((in 6 reviews)); "A sense of lack of direction from the upper administration." ((in 3 reviews))

What are employees saying about UMass Boston layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UMass Boston layoffs and their outlook for job security at UMass Boston in 2026.

What are the top reviewed UMass Boston locations?

Boston , Dorchester , Worcester , Allston , Brighton , Dedham , Dracut , Quincy , Weymouth , New Bedford , Amherst

UMass Boston reviews

3.9

69% would recommend to a friend

(461 total reviews)

Katherine Newman

71% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UMass Boston has an employee rating of 3.9 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UMass Boston employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

461 reviews

4.0

Jan 29, 2026

Great Environment

It support

Recommend

CEO approval

Business Outlook

Pros

Lot to learn and are very supportive

Cons

No cons that i can see

3.0

Jan 12, 2026

High Union culture

Associate director

Recommend

CEO approval

Business Outlook

Pros

Strong mission-driven institution with a deep commitment to access, equity, and serving first-generation, transfer, and nontraditional students. Meaningful opportunities to lead initiatives, innovate programs, and take on responsibility early in one’s career. Located in Boston, with exposure to a diverse student population and strong partnerships across the city. Benefits and time off are solid for a public institution.

Cons

Colleagues across departments are not equally passionate, collaborative, or genuinely care about student success. The strong union culture seems to drive a self-centered approach to work with students. Chronic under-resourcing and staffing shortages lead to frequent burnout, especially among mid-level and frontline staff. Compensation often does not align with workload, scope of responsibility, or Boston’s cost of living. Organizational change is frequent, but communication and follow-through are inconsistent. Decision-making can feel slow and siloed, with limited transparency about priorities and long-term strategy. Equity and wellbeing are often discussed, but staff experience does not always reflect those stated values in practice.

4.0

Dec 3, 2025

Very relaxed job - Can do hw at desk

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Its very relaxed and you can do hw at the desk.

Cons

At beginning of the semester 2 weeks, its gery busy. Dont get many hours to work - about 13 - 16 per week only Older clients are a pain to deal with

Viewing 10 - 12 of 461 Reviews

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Jobs at UMass Boston

University Police Officer

Communication Dispatcher II

Community Service Officer

UMass Boston

UMass Boston reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Environment

High Union culture

Very relaxed job - Can do hw at desk

Top companies for "Compensation and Benefits" near you

Jobs at UMass Boston