UPMC reviews

3.2

48% would recommend to a friend

(5,471 total reviews)
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Leslie C. Davis

37% approve of CEO

42% positive business outlook

UPMC has an employee rating of 3.2 out of 5 stars, based on 5,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPMC employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Generous PTO and tuition reimbursement.

Cons

Management consistently makes promises they never follow through on. Instead of supporting employees, they’ve resorted to micromanaging every detail of your work, even monitoring logs in a single database as if that reflects your entire performance. The leadership here is not just ineffective—it’s toxic. They lack empathy, show no real understanding of their employees’ challenges, and often use pressure and intimidation tactics that make people feel bullied into quitting—especially those who have ongoing doctor’s appointments or chronic health conditions. Upper management doesn’t just undervalue their staff; they also fail to respect the supervisors who work directly with employees. This is not a healthy or supportive workplace, and it’s certainly not a good place to build a career.

3.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The only pro is working from home.

Cons

They make it harder for you to get your incentive. When you do get your incentive, hall of the money is taken thanks to taxes. They promise a caseload of 50-55, which hasn’t happened since I’ve been here for 2 years. The salary is based off experience and it doesn’t add up with the amount of work. There are constant changes to the company. I’d say work at Keystone to at least get paid more for what you do.

3.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

To clarify, I worked as the Bereavement & Spiritual Support Coordinator at UPMC Magee-Womens Hospital in Pittsburgh, PA. • I loved my job. I provided emotional and spiritual support to mothers/families grieving the loss of a pregnancy or infant, as well as support to hospital staff. It was very rewarding, even if heavy and emotionally draining at times. • I loved my coworkers. The staff at Magee are truly second to none. • I loved my manager. For nearly my entire time at Magee, we had a great working relationship. Never one to micromanage, she was always willing to step up and quickly help out in any way she could. In the end, I do wish that she had been more willing to better advocate on my behalf - in a way that was commensurate with all of the positive feedback she previously shared with me. That said, she may have done all that she felt she could in light of her own professional ambition and in deference to those above her.

Cons

• On my job application, I was required to list a minimum salary requirement. When I was brought in for not one, but two interviews, I assumed we were all on the same page - or at least the same ballpark - regarding my salary. Not even close. I received a lowball offer for $21,000 *below* my minimum salary requirement even though what I requested was well within the advertised salary range. If there was an issue here - and clearly there was, the time to communicate this was *prior to* my two interviews, not after. • I ultimately decided to look past the lowball/disrespectful job offer for a few reasons, the biggest of which was a hybrid work schedule that I had clarified, in writing, as part of my job offer (3 days/week onsite and 2 days/week remote). Given where I live, I never would’ve applied nor accepted a position that required me to be in Pittsburgh 5 days/week. All was going very well up until 5 months in when my hybrid work schedule was revoked by a senior leader (CNO) who had no involvement whatsoever in my day-to-day responsibilities. I tried to talk with her, but she was unreasonable and unprofessional with me. Too easily triggered, reactive and defensive; in a word, she was just awful.

Viewing 181 - 183 of 5,471 Reviews

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