Is UPMC a good company to work for?

UPMC has an overall rating of 3.2 out of 5, based on over 5,825 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 48% of employees would recommend working at UPMC to a friend and 42% have a positive outlook for the business. The best reviews about UPMC have been left by employees working as Summer Associate , Intern and Resident Physician .

Does UPMC pay their employees well?

According to anonymously submitted Glassdoor reviews, UPMC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at UPMC. This rating has been stable over the past 12 months.

How satisfied are employees working at UPMC?

48% of UPMC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPMC 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPMC?

Registered Nurse (377) , Registered Nurse, BSN (159) , Patient Care Technician (136) , Medical Assistant (80) , PCT Patient Care Tech (67) , Systems Analyst (58) , Patient Service Representative (48) , Administrative Assistant (40) , Service Coordinator (39) , Physical Therapist (36) , Manager (34) , Pharmacy Technician (33) , Professional Staff Nurse (33) , Nurse Practitioner (31) , Patient Access Representative (30)

What are the pros of working at UPMC according to real employee reviews?

"Good benefits are wonderful and cost little compared to other companies" ((in 463 reviews)); "Great coworkers and lots of work." ((in 239 reviews)); "people are great and nice" ((in 218 reviews)); "They are all caring and fully support our staff to have a good work/life balance." ((in 105 reviews)); "Other staff is friendly and helpful" ((in 105 reviews))

What are the cons of working at UPMC according to real employee reviews?

"Pay is low with only $1/hour differential for nights and $1/hour differential as charge." ((in 529 reviews)); "Poor management and constantly understaffed" ((in 314 reviews)); "Salary is low and not competitive to experience." ((in 136 reviews)); "Poor upper management." ((in 74 reviews)); "2. Poor leadership" ((in 64 reviews))

What are employees saying about UPMC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPMC layoffs and their outlook for job security at UPMC in 2026.

What are the top reviewed UPMC locations?

Pittsburgh , Harrisburg , Erie , Williamsport , Altoona , Shadyside , York , Monroeville , New Castle , Hanover , Philadelphia , Pitts , Seneca , Cumberland , McKeesport , Jamestown , Mechanicsburg , Carlisle , Lititz , Oakland , McCandless , Cranberry Twp , Wexford , Coudersport , Lancaster , Wellsboro , Camp Hill , Allison Park , Muncy , New York

UPMC reviews

3.2

48% would recommend to a friend

(5,469 total reviews)

Leslie C. Davis

37% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,469 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UPMC has an employee rating of 3.2 out of 5 stars, based on 5,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPMC employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews

3.0

Aug 25, 2025

Salary

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

The only pro is working from home.

Cons

They make it harder for you to get your incentive. When you do get your incentive, hall of the money is taken thanks to taxes. They promise a caseload of 50-55, which hasn’t happened since I’ve been here for 2 years. The salary is based off experience and it doesn’t add up with the amount of work. There are constant changes to the company. I’d say work at Keystone to at least get paid more for what you do.

1.0

Aug 24, 2025

Profits over people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive salaries Good PTO accural

Cons

Passive aggressive micromanaging from senior leadership down. The only thing that matters is "patient experience" related to HCAHPS scores. They expect their healthcare professionals to be customer service representatives and treat patients like customers. Standards of care are often not followed because the focus is on "customer service." Leaders have no time to address anything but nurse leader rounding and validations of staff doing customer service tasks. They tried to word it that it equates to good patient care, but it does not. And the bedside staff know it because they are trained medical professionals.

2.0

Aug 22, 2025

UPMC Doesn’t Pay Well

Senior statistician

Recommend

CEO approval

Business Outlook

Pros

Good PTO and other benefits

Cons

UPMC does not pay very well.

Viewing 262 - 264 of 5,469 Reviews

Jobs at UPMC

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Patient Services Representative

Patient Services Representative

Patient Services Representative

UPMC

UPMC reviews

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Profits over people

UPMC Doesn’t Pay Well

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