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US Postal Service

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US Postal Service Postal Operations Assistant reviews

3.1

42% would recommend to a friend

(266 total reviews)

Louis DeJoy

13% approve of CEO

23% positive business outlook

Postal Operations Assistant employees have rated US Postal Service with 3.1 out of 5 stars, based on 266 company reviews on Glassdoor. This indicates that most Postal Operations Assistant professionals have a good working experience there. US Postal Service is rated in line with the average (within 1 standard deviation) by Postal Operations Assistant professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

266 reviews
3.0
Feb 25, 2025

Secure but stressful

Recommend
CEO approval
Business Outlook

Pros

Good benefits and opportunities to move around

Cons

You will feel like a robot. Management sucks and when you look around at all the outdated equipment it feels like a joke

2.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits when you eventually turn regular. When I started you had to be a city carrier assistant for about 3 years and you don’t get much benefits, have to work overtime, and work on Sundays with no assigned route. As a Regular carrier, you get your own route and benefits and you can choose to work OT if you want. 4 weeks of paid vacation after 3 years of being a regular carrier.

Cons

Management sucks for the most part honestly. Many stations have a toxic environment but it depends on your supervisors. Upper management monitor your every move through your scanner and will write you up if you are taking too long of a break or lunch. They will find any little thing to write you up, and if your supervisors don’t want to do it, their managers will hound them on why they haven’t don’t any discipline. Working in different weather elements and still being expected to work at the same rate. Extreme heat in the summer with no A/C in the truck. Viscous dogs. No safety for carriers while working, many carriers have been robbed at gun point for mail, packages, and keys. No real work life balance! They try to keep you from using your PTO and sick leave that you have earned. No real growth in the company unless you want to be in management where they train you to treat employees like crap.

Viewing 19 - 21 of 266 Reviews

Glassdoor has 20,958 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.