Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,940 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (942) , City Carrier Assistant (911) , PSE Mail Processing Clerk (902) , Rural Carrier Associate (RCA) (798) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (709) , Mail Handler (617) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3804 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2452 reviews)); "Money is good but not compared to the time you put in to get it." ((in 736 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 485 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 347 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2339 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1137 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 580 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 435 reviews)); "Working long hours away from your family and friends." ((in 316 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,488 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,488 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

2.0

Jun 10, 2020

Decent Benefits, Unreasonable Expectations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, pay is good, co-workers are great, if you love working independently and outdoors its great. Overtime opportunities.

Cons

Management will be constantly adding more to your workload when they can but become upset when you cannot complete it in the time they want. CCAs have little to no control over how many hours they work and are only guaranteed one day off per week. And despite being a government agency, there is very little in the way of maternity leave. I was let go due to not being able to return to work in the time frame they wanted after giving birth.

1.0

Jun 8, 2020

the recycle their employees

Mail handler assistant

Recommend

CEO approval

Business Outlook

Pros

the staff are great to work with and long term, this could be a great place to work for as a career - if you dont get fired before your probation ends

Cons

I worked for the USPS as MHA. I was never late, never called off, worked hard, never slacked. I have never in my life been fired from a job. About a week left until my 90 day probation was over, my manager pulled me into his office, in the middle of my shift and told me I am let go. He gave me the letter and that was it. I asked why and he said he saw me checking my phone. Never had a got a warning. My discharge letter states that my performance was not what they wanted (in short). As we were leaving, both the supervisor and I saw other employees on their phones and I am sure he wont't be firing everyone. This office was overworked, everyone was working long shifts, sometimes over 12 hours (night shift also) and many of the staff were working 6 days weeks as the office was extremely busy and understaffed. (Idaho location)

4.0

Mar 2, 2020

I Enjoyed my time...Seriously!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked as an Assistant Rural Carrier from 09/17 to 07/19. If you can get this job then get it. It was so easy and unless you are absolutely terrible you should get hired. Actually takes at least a month to even get hired though. This was just a part time gig for me. Training takes at least 3 days. Then you usually just work Sundays and Federal Holidays despite the job notice saying Saturday which I never did but that just be location dependent. Essentially this job was just delivering Amazon packages in a LLV or the Promaster vans. You get assigned a route and scan and load your packages yourself. Then you just following that route with the gps scanner and deliver. Easy peasy. The only reason I left was because surgery put me out of commission for many months so I couldn’t keep it. Highly recommend this position while they have it. When I left I was making 17.87 an hour and averaged about 393 a month just working Sunday and about 5k a year with Holidays

Cons

In the beginning, they did throw me out in the field with a different route each week so I was slow as hell and they will get on you and text you and call you telling you to hurry up. Once I got a consistent route things were less stressful and much more enjoyable. I do wish I could have worked Saturdays too.

Viewing 382 - 384 of 19,488 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event-LAKE LUZERNE PO 7/7/26 from 10am-1pm

US Postal Service Hiring Workshop Event -Newburgh PO-6/16/2026 from 11am-3pm

US Postal Service Hiring Workshop Event -Palisades Center PO-7/21/2026 from 12PM-4PM

US Postal Service Hiring Workshop Event -Newburgh PO-7/31/2026 from 12pm-4pm

USPS Mail Carrier (RCA)