Is US Postal Service a good company to work for as a Sales & Service Associate?

Sales & Service Associate professionals working at US Postal Service have rated their employer with 2.8 out of 5 stars in 53 Glassdoor reviews. This is an average score with the overall rating of US Postal Service employees being 2.8 out of 5 stars. Search open Sales & Service Associate Jobs at US Postal Service now and start preparing for your job interview by browsing frequently asked Sales & Service Associate interview questions at US Postal Service .

Does US Postal Service pay Sales & Service Associate employees well?

Sales & Service Associate professionals rate their compensation and benefits at US Postal Service with 4.1 out of 5 stars based on 53 anonymously submitted employee reviews. This is 18.7% better than the company average rating for salary and benefits. Find out more about Sales & Service Associate salaries at US Postal Service.

How happy are Sales & Service Associate professionals working at US Postal Service?

25% of Sales & Service Associate employees at US Postal Service would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Sales & Service Associate professionals have also rated US Postal Service with a 1.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 1.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (913) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (803) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (710) , Mail Handler (620) , City Carrier (450) , CCA (418) , PSE Clerk (397) , Letter Carrier (334) , USPS CCA (334) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3775 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2487 reviews)); "Money is good but not compared to the time you put in to get it." ((in 746 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 463 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 366 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2319 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1151 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 583 reviews)); "Supervisors are rude and unprofessional" ((in 436 reviews)); "Working long hours away from your family and friends." ((in 318 reviews))

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US Postal Service Sales & Service Associate reviews

2.8

25% would recommend to a friend

(53 total reviews)

Louis DeJoy

54% approve of CEO

20% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.5

Career opportunities

1.9

Work/Life balance

1.8

Culture & values

1.6

Senior management

Sales & Service Associate employees have rated US Postal Service with 2.8 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Sales & Service Associate professionals have an average working experience there. US Postal Service is rated 20% below average by Sales & Service Associate professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

5.0

Mar 6, 2017

Sales and Service associate, retired

Sales and service associate

Recommend

CEO approval

Business Outlook

Pros

30 years of service. Now retired. Career employment with benefits and a pension.

Cons

Starts part time and required to go to other offices within a 50 mile radius.

3.0

Oct 27, 2016

definitely requires flexibility and being ok with unplanned changes

Sales and service associate

Recommend

CEO approval

Business Outlook

Pros

Pay scale is higher than average for most jobs involving customer service. When working in a branch and not the plant, you have the benefit of day schedules (as opposed to night shift work at the plants)

Cons

schedule can be erratic and change frequently without much notice. Lots of standing still on concrete, which can be very hard on the back.

2.0

Jul 31, 2016

The Communication Business

Sales/service associate

Recommend

CEO approval

Business Outlook

Pros

Embellish your reputation as being an anachronist. Listen to happy people that really enjoy their work. Be managed by people who would have been dismissed, but were kept on because no one wants to hear about how GREAT it is to work for the Postal Service. Be a public servant! Every citizen a customer that understands they are entitled to equal, efficient, and timely service.

Cons

Re-read the words above in the "Pros" section.

Viewing 40 - 42 of 53 Reviews

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US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

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US Postal Service

US Postal Service Sales & Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales and Service associate, retired

definitely requires flexibility and being ok with unplanned changes

The Communication Business

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