Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,908 reviews left anonymously by employees. This rating has been stable over the past 12 months. 33% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (936) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (796) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (707) , Mail Handler (616) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3759 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2476 reviews)); "Money is good but not compared to the time you put in to get it." ((in 740 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 475 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 362 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2302 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1139 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 572 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 427 reviews)); "Working long hours away from your family and friends." ((in 313 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What US Postal Service locations have received the highest employee ratings?

Greenville , Plano , Kokomo , Houma , Johnstown , Lafayette , Rockford , Gulfport , Lancaster , Opa-locka

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US Postal Service

US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Aug 21, 2015

CCA

Cca

Recommend

CEO approval

Business Outlook

Pros

Starting pay was good at $15.68 per hour (they have since raised it to over $16) and the overtime was excellent. The other Postal workers (CCA's and regulars) were all wonderful. They went out of their way to help me figure things out. A couple of the supervisors were really good. The town I was at had a really great setup with an indoor garage so you load and unload out of the elements.

Cons

Some of the Supervisors seemed to want to beat you down. Nothing was fast enough and they did not accept ANY reasons for coming in later than what they thought it should take. One day I got written up for taking too long (with good reason). The Supervisor rated me with all "U"s meaning unacceptable (he even U'd my "conduct towards authority") because I tried to explain why I was late. It seemed pretty unorganized.

5.0

Aug 19, 2015

USPS

Cca

Recommend

CEO approval

Business Outlook

Pros

Pay. Long term job so plan to stay there a long time

Cons

Weather, pressure, dogs and a few more

1.0

May 15, 2015

You can't get fired but it'll suck your soul out.

Delivery supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay, annual cost of living raises, great health care, and outstanding job security are the biggest reason to work here.

Cons

Too much to list. Nepotism and patronage jobs are the rule, don't expect to get anywhere on your own. Almost nobody in authority has any thing higher than a High School education or any commercial/private industry experience so they have no idea how to properly run a business. Horrible facilities, IT and corporate culture. Management constantly fights with the unionized workforce and there is no attempt at cooperation or collaboration.

Viewing 40 - 42 of 19,459 Reviews

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Jobs at US Postal Service

Mail Processing Clerk

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US Postal Service

US Postal Service reviews

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CCA

USPS

You can't get fired but it'll suck your soul out.

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