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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing!! Run far far away!!

Cons

They employees treat you horribly. The managers treat your horribly also and do not care about you and they will most definitely prove that to you. The employees will not train you or offer you help. Out of all the employees, you may find one willing to actually help that generally cares. Everything you hear negative about it is true!! They basically set you up to fail. There is no set schedule. You won’t even know what time you are getting done.

2.0
Sep 24, 2017

LOTS of Work

Recommend
CEO approval
Business Outlook

Pros

They will make sure that you are well trained to do the job properly and safely. They train you on procedure and how to use the vehicles. Then you have three days of on-the-job training before you start. Where I worked, I was gradually worked up to a full route. A person is normally overwhelmed when they see how much is delivered on a single route. Eventually, the managers will require a full amount of work to be done within a standard timeframe. Managers will gradually work you in to learning to organize the mail for differing routes as well. The normal rate of pay is ok. The overtime structure though is good. Overtime starts after 8 hours of work for the day or 40 hours for the week. Double time pay starts at 10 hours of work for the day, or 56 hours for the week.

Cons

You will have to use your own clothing and footwear for the job for the first six months. You have to work in all kinds of weather, so you have to foot the bill for all kinds of clothing. Eventually, you are given an allowance to spend on clothing from an approved vendor but the allowance does not go far. The number of hours required for work will be substantial. I work six days and there some weeks I did not get a day off. I typically worked 55 to 60 hours a week. The work is exhausting. I normally walked 10 miles a day. I would wear out my shoes in eight weeks, and I felt like I could never eat enough food. The job requires that you be able to work at any route in the district. You will be assigned to one post office, but you could be called to work at another post office for a day. Also, regional management can change which post office you are assigned without your consent. The turn over rate is high. There was never enough people to handle all of the work. Retention of new employees is only 50%. The job is technically part-time. When you start, you are part on a seniority list with other City Carrier Assistants. People at the top of the seniority list get converted to full time positions with a regular route when they become available. The wait time to get converted to full time varies. I was employed for nine months and would probably have to wait another 12 months before I got converted.

3.0
Apr 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Working alone once probation is passed Lots of hours available if at right location

Cons

Orientation doesn't represent true job expectations Location determines everything Because of high fail rate, managers are looking for reasons to fire you They don't take real lunch breaks

Viewing 52 - 54 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.