Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,959 reviews left anonymously by employees. This rating has been stable over the past 12 months. 33% of employees would recommend working at US Postal Service to a friend and 26% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (913) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (803) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (710) , Mail Handler (620) , City Carrier (450) , CCA (418) , PSE Clerk (397) , Letter Carrier (334) , USPS CCA (334) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3777 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2437 reviews)); "Money is good but not compared to the time you put in to get it." ((in 748 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 467 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 371 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2322 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1148 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 584 reviews)); "Supervisors are rude and unprofessional" ((in 434 reviews)); "Long hours hard work for little to no acknowledgement." ((in 315 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , Austin , San Francisco , Kansas City , San Antonio , Cincinnati , Seattle , Las Vegas , Jacksonville , Boston , Cleveland

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US Postal Service

US Postal Service reviews

2.8

33% would recommend to a friend

(19,507 total reviews)

Louis DeJoy

17% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,507 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20K reviews

3.0

Feb 4, 2009

Live up to the promise.

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits package is hard to beat.

Cons

Management does not have a clue as to how to communicate with its employees, nor do they know how to manage those employees. The postal service is an incestuous business. Family members and best buds are often chosen for positons of authority. These people aren't qualified to manage employees or lead them. Oftentimes, the people chosen for promotions are "technicians"--people who seemly know the "business." This is a fallacy--they neither know the business or how to grow it, and worse, they do not know how to manage their employees.

2.0

Jan 28, 2009

Watching the Postal Service slowly die.

Tractor trailer operator

Recommend

CEO approval

Business Outlook

Pros

Benefits and retirement. Management usually lets us have time off if we ask for it. We generally get new and fairly nice equipment to work with and it is nice being a local driver and not being on the road for several weeks at a time.

Cons

Favoritism and back-stabbing. I used to be proud to work there but it seems like all the bad employees are going into management and the good employees are being taken advantage of. There is no punishment for the employees who sit around and watch others do their work for them. Management just wants to do their time and go home, they don't want make any more work for themselves.

2.0

Jan 23, 2009

RCA Banter

Rural carrier associate

Recommend

CEO approval

Business Outlook

Pros

The pay is good but as an RCA you may wait several years before getting benefits. Mail doesn't talk back. Getting to know your customers is pretty neat too, so long as you get to work the same route pretty often.

Cons

They always tell you what you did wrong and never any praise. But let a custome call with a complaint and they are johnny on the spot to let you know that you screwed up and sometimes you didn't even do it!

Viewing 616 - 618 of 19,507 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

US Postal Service Hiring Workshop Event -Palisades Center PO-7/21/2026 from 12PM-4PM

Rural Carrier Associate

Mail Handler Assistant

Rural Carrier Associate

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US Postal Service

US Postal Service reviews

Ratings by category

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Live up to the promise.

Watching the Postal Service slowly die.

RCA Banter

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