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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,475 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,475 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
5.0
Feb 24, 2026

Excellent carrier path

Recommend
CEO approval
Business Outlook

Pros

Great benefits, excellent union and decent pay

Cons

Frequent schedule changes due to mail volume

2.0
Feb 24, 2026

USPS

Recommend
CEO approval
Business Outlook

Pros

Starting salary is better than other companies

Cons

Overload of work, everything is as to be dun quick, they go into your route to put all the negative you have don

1.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits programs in almost all dimensions. Pension, 401k with 5% (Very high) match, Great healthcare with numerous options. Hourly pay is reasonable. Some of the work is very low skill and not demanding.

Cons

Words can not explain how dumb and insane this place is and how the design of the job is pathetic from the start. As a PT flex I have no set schedule at all. I can work 24 hrs in a 2 week period or i can work 90. Think on that for a moment... at 90 hrs a week you cant have another job or do much at all. Yet at 12hr in a week you need another full time job?! Schedule is posted very late for the upcoming week. Zero notice is needed for a schedule change. And here is the worst rub... recently I have been working 11 3 to 4 hr split shifts. The average US commute is 23 min. 506 min or 8.5 hrs a week i spend driving to and from my job. They routinely dont pay you for hours worked. Miles driven in your personal vehicle, and actually tend to correct pay mistakes at all. Leadership really doesnt understand how to train or teach people anything.

Viewing 154 - 156 of 19,475 Reviews

Glassdoor has 20,924 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.