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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,476 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,476 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Not back breaking, and they keep you pretty busy so the time flys by pretty fast. If you like overtime or need to make some decent money out the gate this is the place to be.

Cons

Not many but they're a little wishy washy with the schedule at times because they can change it and blame you for not checking it. My only other complaint is that they call overtime literally at the last minute

2.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

When initially applying to work for the post office I had a slightly romanticized version of what a mail carrier actually does in my mind. After the three months it took to even get started with my training, that vision slowly began to change. All throughout my interview process it was repeatedly stated that this was a HIGH STRESS job and that I would be pushed...a lot. I have no aversion to hard work and welcome it when I have strong guidance and know what's expected of me. All that being said...the only pro that I can think of is the pay, and that is begrudgingly. While $15.68 an hour is good, I don't feel that it adequately compensates for all the cons. If you can make it to regular (1-2 years) the list might get longer, but I wouldn't know at this point.

Cons

I am shocked at the poor management I have witnessed while only being on the job for a month. The only thing management cares about is numbers...not the people or the customers, but meeting (sometimes arbitrary) deadlines and keeping costs down. While I understand that this is a business, there are better ways to increase profits than by riding your employees into the ground and constantly infringing on union contracts that cause you to pay out more money in grievances than if you could just run things with some common sense to begin with. Another thing...if you hire someone as a full time employee on a year contract it would be nice to actually work them full time. Maybe I'm not fast enough and they're trying to get me to quit, but I go in with a smile and work hard every day they call me in and I've only worked about 15 days in the last month. I haven't even done a split (worked part of a mail route) yet, I've only been delivering parcels. How am I supposed to get better and faster at this job if they aren't even giving me a chance? - poor management and communication - unpredictable schedule and hours - no benefits - constant issues between employees and management requiring union action - pressure to work in unsafe manner/environment (using a 2 ton to deliver box to box on a busy two lane street?!) - lack of respect for new employees (being told to come in at a certain time and then repeatedly sent home with no work)

1.0
Dec 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Not many.....Decent starting pay for zero experience. The veteran workers on the floor were great to get along with and were always there to help you out when you had problems.

Cons

Management, Management, MANAGEMENT!!!! By far the biggest group of incompetent idiots that I've ever been around. Being recently separated from the military where family was very important, I was hit with a huge uppercut when I got this job They care nothing about your well-being at all......only their numbers! If you're even 1 minute (unit) late to clock back in from lunch, prepare to get scolded like a child. If the piece of crap machine you're assigned to isn't running mail consistently despite the numerous paper jams that stops the machine.....you're getting scolded again! Managers were out to sabotage other managers "numbers" and the low ranking employees were used as collateral. Was so happy that a contractor from Lackland Air Force Base e-mailed me with a job offer while I was on break. Not only did I NOT go back to my assigned machine, I searched for the closest supervisor and told them I resign effective "IMMEDIATELY". Signing off on that resignation letter was like being released from prison......FREEEEEEEEEEDOM!!!!!

Viewing 169 - 171 of 19,476 Reviews

Glassdoor has 20,926 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.