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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,477 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,477 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Jul 16, 2014

great benefits...BUT

Recommend
CEO approval
Business Outlook

Pros

Great benefits and sold pay. Vacation time is given in hourly increments which can be a blessing or a curse in disguise, but the medical benefits alone are worth their weight!

Cons

Management seems to be trained to actually be difficult with the employee. There is a huge hostile working environment. It is a real challenge. And DON'T get sick. Incredibly enough you can accumulate Sick leave but if you use it, you are totally frowned upon and they become harsh and insensitive with your needs. Family is not first. This job is truly designed for single people. Family orientated persons be advised.

1.0
Feb 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay, better than retail but not what it use to be.

Cons

Harsh treatment of employees, demands are higher than humanly possible, set up to fail, bosses lead out of fear and intimidation.

2.0
Feb 12, 2014

Disappointing.

Recommend
CEO approval
Business Outlook

Pros

If you're a regular employee, you have it good. Decent salary, benefits, lots of holidays off and vacation time. Overtime is plentiful.

Cons

Where to start? At the top with management. I've never seen a place where sexual harassment was tolerated so openly. Decision making was haphazard at best, they literally called overtime 2 minutes before closing times several occasions as most employees were ready to punch out. Safety is a joke, the equipment was so outdated, I used to joke it was probably used by the Pony Express, but everyone knew what I was talking about. The place was filthy, if you dropped a package on the floor, the amount of accumulated dust that kicked up was ridiculous. Some people wore masks, I probably should've as well. The bathrooms were always dirty and smelly and toilets were often clogged and hand driers didn't work. I saw insects several times in the break room. People were generally sloppy, leaving stuff on the floor throughout the building, that I often picked up, but to no purpose. As a casual, all you get is a paycheck and absolutely no respect whatsoever, no matter how hard you work. Each night I came to work, and I missed only 1 in 16 months due to illness, I had no idea what I'd be doing or what part of the building I'd be working in. In fact, most nights my supervisor wasn't even around upon my arrival to tell me what to do. So I'd wait by his office for him to eventually show up and assign me, sometimes 15 minutes after my shift began. He was ok with me at first, then all of a sudden, without any change I noticed, he began to degrade me and look for mistakes he hoped I'd make to berate me. At my new job, where I will be a supervisor, he taught me one important lesson: how NOT to treat people. Supervisors were basically there to give out assignments to start, then disappear for most of the night, rarely there to answer a question. And I had a few, as a former journalist and one of the few employees with a college degree, I wondered why things worked the way they did unproductively. Any suggestion I had was dismissed out of hand. Other employees told me to just act like a robot and not think. I found this hard to do as a thinking man. Supervisors liked to move people around their area night in and night out, despite the fact that the most productive area was the one where the supervisor kept the same people in the same area night after night, which I pointed out to no effect. All the times I trained new people, placed things in their proper place, even though regular employees didn't bother to or care to do so, or just keep things organized to hopefully run more smoothly, went for naught. Some of the workers worked hard for sure, but many others hid out when they could, filed for overtime even though they didn't do any work during that period, and would sometimes sleep on the job, when they weren't busy playing games with their phones. But if you were a regular, you could pretty much get away with it, and if you weren't, well if you were an attractive female, that certainly didn't hurt either.

Viewing 175 - 177 of 19,477 Reviews

Glassdoor has 20,927 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.