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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,494 total reviews)

Louis DeJoy

17% approve of CEO

26% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,494 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Jan 10, 2014

great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice place to work, provides a good income for your work performed

Cons

the weather can be really bad, to much management

1.0
Jan 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Overtime pay after 8 hours, rapid accumulation of annual leave

Cons

No days off. Unrealistic expectations for overwhelming workload. Given a heap of stinky garbage and asked to make gold plated wristwatches out of it. Whiny career employees get preferential treatment and non-career employees get to pick up the pieces. Amount of work increases as soon as you get too fast or too good at the job. Management doesn't provide help in an extremely understaffed environment. Required to deliver large, overstuffed standard rate newspaper advertisements weekly to every house, even if they aren't receiving any DPS, flats, or parcels. Most customers never shovel path to their small, outdated, poorly maintained boxes during winter months. Some even expected you to lay their mail in pre-designated locations because they were too lazy/cheap to purchase a mailbox. Others thought it was acceptable to sit their mailbox on the ground after it had fallen off the mount and expect you to crouch down and wedge it open with twenty pounds of mail on your back just to deliver their standard rate junk. Most never addressed the issues even after repeated requests to do so. Some streets notorious for untethered dogs (a fineable city ordinance violation). Pepper sprayed multiple dogs in several months time, some multiple times. Owners then wonder why their mail wasn't delivered and call post office to complain. Businesses expect you to walk into their establishment every single day to deliver their mail, on the off-chance basis that they may have a piece of outgoing mail that they are too lazy to walk across the street to deposit in a collection box, or drive 3 blocks to the post office to drop off. Some businesses even called post office to complain and blatantly lie about not receiving mail, when the reason they did not was because they were not open during their own posted hours, and expect to somehow receive it with no mailbox. Poor management, led by under qualified individuals who have never voluntarily been given an ounce of respect in their life. No one is open to innovation or modern day solutions. Company as a whole is run by stubborn, grouchy old people still operating in a pre-21st century world. Everyone waiting around long enough to collect their pension and get out ASAP. Sinking rapidly. Breaking point for me was being told that I had to drive 20 miles to work, across 2 counties that were under a strict state of emergency after over 12" of snowfall and -40 degree temperatures. Good luck to anyone who bravely accepts the in humane challenge of carrying mail.

Viewing 18802 - 18804 of 19,494 Reviews

Glassdoor has 20,946 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.