Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,947 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 26% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (911) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (800) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (710) , Mail Handler (618) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3813 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2491 reviews)); "Money is good but not compared to the time you put in to get it." ((in 723 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 467 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 379 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2340 reviews)); "Long hours for many employees and the need to change carrier work hours to increase productivity" ((in 1148 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 585 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 436 reviews)); "Working long hours away from your family and friends." ((in 324 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,495 total reviews)

Louis DeJoy

17% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,495 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

5.0

Feb 5, 2014

I was interviewed for a Clerk/Carrier position. Within 4 weeks I was hired.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed providing a service were I got to really know my customers needs and expectations.

Cons

There are constant changes throughout the organization and you have to quickly adapt.

3.0

Feb 5, 2014

Regular drivers were very helpful except for one

Cca

Recommend

CEO approval

Business Outlook

Pros

Expect you to get mail delivered in a short time even when its a busy time of year, carrying a 35lb bag and also letters in hand and magazines (called flats) in the forearm at the same time while walking to next address in the snow you have to get mail ready for next address sometimes tripping on stuff under the snow you can't see. They say you have two breaks and a half an hour for lunch there is usually not time. Part time is not part time, you work at least 40 if not more. Expect to work over 40 hours and saturdays and holidays

Cons

99% of the regular drivers are helpful and very nice but they have their own routes to worry about and not much time to stop and help you. I loved the overtime although management thinks you shouldn't need overtime.

3.0

Feb 5, 2014

Made a Good bit of money but at the expense of my sanity

Te city carrier

Recommend

CEO approval

Business Outlook

Pros

pay...That's it. Since having worked at the post office as a TE city carrier making $22.15hr though, The job title has changed, to "CCA" and the pay was changed as well to about $16hr or so. At times making that 22.15/hr wasn't even worth the misery.

Cons

management, extremely inconsistent work hours, weather, time off is almost non-existent, impossible to make career progression within USPS regardless of work ethic, dependability, and loyalty

Viewing 18922 - 18924 of 19,495 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

RCA Rural Carrier Associate

Rural Carrier Associate

City Carrier Assistant (CCA)

North Myrtle Beach, Horry, SC