Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,944 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (911) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (799) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (709) , Mail Handler (618) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3782 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2492 reviews)); "Money is good but not compared to the time you put in to get it." ((in 742 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 471 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 366 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2325 reviews)); "Long hours for many employees and the need to change carrier work hours to increase productivity" ((in 1148 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 584 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 433 reviews)); "Long hours hard work for little to no acknowledgement." ((in 313 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,492 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,492 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

4.0

Aug 21, 2013

Great opportunity to gain a good work ethic.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people there treat you like family.

Cons

Early hours and strenuous work.

3.0

Aug 21, 2013

It is a well paying job but it does have it's drawbacks..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay & benefits are great.

Cons

Management has no idea of the consequences of their decisions to the employees who actually do the job. Their main objective is to make more money. Most of the management has never been in the " white collar" level of a company.

1.0

Aug 20, 2013

was a good employer until 2010.

Supervisor director of mail

Recommend

CEO approval

Business Outlook

Pros

Gave many common folk a good opportunity to raise families and live the american dream.

Cons

New managers were hired and brought on board to dismantle the working system. An upper management shuffle brought in managers with orders of misdirections, and when all else fails issue discipline! That was not the answer, when the managers gave the incorrect directions ( from their superiors). We were to do more not only with less resources, sometimes with no resources, we did the craftwork ourselves, as supervisors and managers.

Viewing 18952 - 18954 of 19,492 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

US Postal Service Hiring Workshop Event-DANNEMORA PO 7/22/26 from 10am-1pm

US Postal Service Hiring Workshop Event -Newburgh PO-7/31/2026 from 12pm-4pm

US Postal Service Hiring Workshop Event -Palisades Center PO-7/21/2026 from 12PM-4PM

USPS Mail Carrier (RCA)