Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,933 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (911) , PSE Mail Processing Clerk (901) , Rural Carrier Associate (RCA) (798) , City Carrier Assistant (CCA) (751) , Rural Carrier Associate (709) , Mail Handler (617) , City Carrier (448) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3765 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2438 reviews)); "Money is good but not compared to the time you put in to get it." ((in 751 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 464 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 360 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2318 reviews)); "Long hours for many employees and the need to change carrier work hours to increase productivity" ((in 1136 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 589 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 441 reviews)); "Long hours hard work for little to no acknowledgement." ((in 322 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Denver , Miami , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,483 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,483 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

2.0

Dec 4, 2012

very unorganized. untrained bosses

Ptf clerk

Recommend

CEO approval

Business Outlook

Pros

none none none none none

Cons

untrained bosses, constant harassment,favoritism,bosses say they want to hear the truth but when you tell them the truth you get punished

4.0

Dec 3, 2012

Difficult job depending on the position you have

Te letter carrier

Recommend

CEO approval

Business Outlook

Pros

Almost all of the customers are awesome and really brighten up your day. Good entry level job, not a lot of clliche HR style questions in the interview. Nice down to earth co-workers. The clerk jobs are especially great if you can get one.

Cons

Carrying mail is more infinitely more difficult than it looks. I have a lot of respect for the people who can make a career out of this for 30+ years. Training for the carrier position was not very good. Most of the jobs you'll find now are "non-career," with no benefits and lower pay than "career employees," so it's really not a great place to be long term.

3.0

Dec 2, 2012

Rural Carrier Associate

Sub rural carrier

Recommend

CEO approval

Business Outlook

Pros

Good pay, Good hours, and Co-workers are great. Good place to work if you have other means to receive health benefits until you become a regular employee.

Cons

Can not receive benefits until you become a regular (carrier) employee.Have not been able to bid on a regular position for the past 4-5 years. Due to implementing new machines and hiring freezes.

Viewing 19108 - 19110 of 19,483 Reviews

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Jobs at US Postal Service

Forensic Latent Print Analyst

US Postal Service Hiring Workshop Event-WATERTOWN PO 7/2/26 from 9am-1pm

US Postal Service Hiring Workshop Event -Newburgh PO-6/16/2026 from 11am-3pm

Postal Inspector (Program Manager)