Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,908 reviews left anonymously by employees. This rating has been stable over the past 12 months. 33% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (936) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (796) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (707) , Mail Handler (616) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3759 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2476 reviews)); "Money is good but not compared to the time you put in to get it." ((in 740 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 475 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 362 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2302 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1139 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 572 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 427 reviews)); "Working long hours away from your family and friends." ((in 313 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What US Postal Service locations have received the highest employee ratings?

Greenville , Plano , Kokomo , Houma , Johnstown , Lafayette , Rockford , Gulfport , Lancaster , Opa-locka

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US Postal Service

US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Feb 4, 2009

Live up to the promise.

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits package is hard to beat.

Cons

Management does not have a clue as to how to communicate with its employees, nor do they know how to manage those employees. The postal service is an incestuous business. Family members and best buds are often chosen for positons of authority. These people aren't qualified to manage employees or lead them. Oftentimes, the people chosen for promotions are "technicians"--people who seemly know the "business." This is a fallacy--they neither know the business or how to grow it, and worse, they do not know how to manage their employees.

2.0

Feb 4, 2009

Good time to be getting out...

Custodian

Recommend

CEO approval

Business Outlook

Pros

It's the pay and the benefits, no two ways about it. If anyone thinks there is any other reason to work for the Postal Service, forget it.

Cons

Red tape and nonsense -- it's the worst possible blend of military methods and the blind leading the blind. Many people enter management training being nice, courteous and helpful -- only to end up being nasty, mean and rude. The Postal Service is is serious financial trouble now due to short-sighted management. The unions have driven things for so long that employees can't see the reality of economic disaster. The only thing that might possibly make things work would be if the unions agreed to cut everybody's pay in half.

2.0

Jan 28, 2009

Watching the Postal Service slowly die.

Tractor trailer operator

Recommend

CEO approval

Business Outlook

Pros

Benefits and retirement. Management usually lets us have time off if we ask for it. We generally get new and fairly nice equipment to work with and it is nice being a local driver and not being on the road for several weeks at a time.

Cons

Favoritism and back-stabbing. I used to be proud to work there but it seems like all the bad employees are going into management and the good employees are being taken advantage of. There is no punishment for the employees who sit around and watch others do their work for them. Management just wants to do their time and go home, they don't want make any more work for themselves.

Viewing 19408 - 19410 of 19,459 Reviews

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US Postal Service

US Postal Service reviews

Ratings by category

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Live up to the promise.

Good time to be getting out...

Watching the Postal Service slowly die.

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