Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,908 reviews left anonymously by employees. This rating has been stable over the past 12 months. 33% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (936) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (796) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (707) , Mail Handler (616) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3774 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2491 reviews)); "Money is good but not compared to the time you put in to get it." ((in 730 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 452 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 357 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2311 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1138 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 586 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 431 reviews)); "Working long hours and 7 days straight at times." ((in 309 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What US Postal Service locations have received the highest employee ratings?

Greenville , Plano , Kokomo , Houma , Johnstown , Lafayette , Rockford , Gulfport , Lancaster , Opa-locka

US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

4.0

Aug 16, 2008

USPS is a secure job

Mail carrier

Recommend

CEO approval

Business Outlook

Pros

The benefits are fantastic!! There are opportunities to work anywhere in the United States. They are tied to a labor contract and employees have union representation and protection. Thirteen days of sick leave annually which carries over year to year. Paid time and half after eight hours a day and double time after ten hours. One of the few companies that still offer a pension. Low cost health insurance for my family. Great vacation time up to five weeks after 15 years.

Cons

Delivery of mail is the most important mission...however, because of the liberal sick leave some employees take advantage leaving fewer people to pick up the slack. Management is very unrealistic about expectations. Typically a six day work week.

1.0

Aug 10, 2008

Hell on earth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job Security, benefits. The pay is decent for someone with no college. The benefits are your average benefits, but not free. You still have a premium. The job security is good because of the powerful union, but you also pay big union dues. The USPS is downsizing due to technology so you will become full time quicker. There are many different positions within the Unites states postal service and you can also bid on the jobs easily and as frequently as you want. the best jobs are carriers for giant buildings, the worst are city carriers and those who work in the big processng centers.

Cons

Management is defined as the person who has the coldest heart and who has the least amount of personal skills. I think my dog could manage better. They manage like the old stly of management, basically push people around and threaten them. The postal service is known for it's injuries. they even have their own doctors to cover them up. Carrying mail these days is not like it was. It will destroy your body if you do it long enough. The Union is expensive but works against you, and if you are injured on the job, prepare to work injured as they are know to drag lawsuits out until you are broke, and good luck ever finding an attorney to take the case.

4.0

Aug 9, 2008

Stable employment with great benefits.

Information systems specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits and chances of being downsized are fairly low. Often times, cross training is available when there are vacant positions or if an employee is out on long term leave. One can obtain a "detail" or temporary assignment into the vacant position to "try it on for size." This is a low risk but great way to see if the position fits your skill set or not. Management will sometimes place someone into a detail assignment to see if a potential candidate is suitable for the job or not.

Cons

lower salary (IT) than compared to industry; some promotions into management positions seem questionable; technical training is often inadequate for the job; too much red tape

Viewing 19441 - 19443 of 19,459 Reviews

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Jobs at US Postal Service

Mail Processing Clerk