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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

The Postal Service has more departments than most people imagine. There is much more than letter carriers and post offices! In DC, at their Headquarters, there is marketing, finance, law, PR, strategic planning, information systems, and foreign policies. So there is something for everyone. The trouble is that you have to live/work in DC, unless you work at Engineering HQ in Merrifield, VA. But that's still pretty much Northern VA, which means it's expensive! They offer relocation, but not COLA adjustments. The benefits are excellent, just be sure to thoroughly review the plans and pick the one that best suits your lifestyle. We get majority of holidays, so that's also a plus. The hours are flexible but can vary based on your department and manager.

Cons

There are no flex hours/days, so you have to drive/metro into DC 5 days a week! They don't offer metro checks like other government agencies do! I assume because they are self funded. Sometimes it's difficult to get meaningful work, especially when you pour your heart into something only to have your manager tell you it's been put on hold. It can be difficult to see the fruit of your labor because so many other people have their hands in everything! It can be difficult to get projects that are meaningul and fulfilling to you on a professional level, especially if your manager is just a manager and is not familiar with what you specifically do. Managers are shuffled around a bit, so if you have a manager who doesn't know what an engineer does, you may be doing something that's not as fulfilling to you.

2.0
Jun 21, 2008
Recommend
CEO approval
Business Outlook

Pros

For rural and smaller urban areas pay and benefits are the best reason to work for USPS. For letter carriers, it is wonderful to be outdoors for most of the day.

Cons

The work is repetitive. Craft employees are expected to check their brains before entering the building. There is absolutely no room for innovation, dedication, or loyalty. Carriers are tracked by the minute, while upper management sip coffee and chat about vacations and kids. Managment goals shift dramatically and without rhyme or reason. Flavor-of-the-month approach to problems. Long-term planning is nill...or at least never shared with craft employees. The game seems to hinge on cooking the books; this quarter we worry about overtime, next quarter we'll worry about errors, then something else. Micromanagement at its worst.

3.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

10 paid holidays per year, 5 weeks vacation a year, 13 paid sick days per year which can be carried over to following year and accumulated. Also vacation time as well can be carried over and accumulated up to 440 hours per year. No limit on sick hours carried over. High starting pay. Has a Thirft savings plan (like a 401K). Gets more time off than any other company. Pays better than minium wage for unskilled labor.

Cons

It is a no frills job, no parties or picinics. Management treats employees poorly, plays favorites right in front of you, promotes only thier friends or family, claims to have laws againts descrimination, but does not go by them. Never rewards employees for good performance, the benefits are overated. There is no longer Civil Service Retirement, (ended over20 years ago) only social security and the Thrift Savings which is voluntary. No dental or vision insurance. Bad working conditions, no air-conditioning in vehicles or radio. Every day there is a argument with management about your time. They NEVER trust their employees. Once you capp out in pay it never goes up

Viewing 19447 - 19449 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.